Medical Receptionist Jobs

Salary Range: $16.04 to $18.98 Hourly

Summary:

Under the supervision of the Clinic Operations Manager, the Medical Receptionist is responsible for performing basic clinical, administrative and office support functions in an assigned department, including greeting patients, answering phones and scheduling appointments.

DUTIES AND RESPONSIBILITIES:

• Obtains and distributes Patient Satisfaction Questionnaires.
• Responsible for entering notes and alerts in NextGen for Managed Care patient changes, each time a change is made.
• Documents “no-shows” and cancellations per clinic procedure.
• Reschedules “CHDP & Immunization no shows” daily.
• Maintains clinic flow of patients.
• Confirms patient appointments daily.
• Registers patients and enters patient demographics in the computer. Assures that patient registration, history, and consent form is thoroughly completed and signed.
• Verifies patient demographics at each patient contact via phone or clinic appointment.
• Receives patients and public in a professional and courteous manner.
• Performs other duties as necessary.
• Initiates patient encounters with appropriate pay code.
• Reschedules “no shows” daily per provider review.
• Effectively manages medical front office heavy phone calls.
• Responsible for following all Agency safety and health standards, regulations, procedures, policies, and practices.
• Initiates a medical chart with Advance Directives, Geriatric Form, and Adult Preventive Record Form for new and established patients.
• Generates provider and ancillary service appointment schedules daily.
• Schedules appointments, “recalls” and “walk-ins” per clinic procedure.
• Actively participates in the Management of the Environment Program.
• Updates registration information annually in patient’s medical chart.

REQUIREMENTS:

• Knowledge of medical terminology and assessment skills.
• Bilingual (English/Spanish).
• One years’ experience as a medical receptionist.
• Ability to deal effectively with the patient, staff, and visitors.
• Knowledge is insurance plans and eligibility requirements.
• Computer experience with excellent computer skills in a Microsoft Windows environment. Must include Excel and skills in database management and record keeping.
• High school graduate or GED certification.

Job Type: Full-time

Pay: $16.04 - $18.98 per hour

Benefits:

• Life insurance
• Vision insurance
• 401(k)
• Dental insurance
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability
• Holidays

Work Location: One location