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Company | Tiburcio Vásquez Health Center, Inc. |
Address | San Leandro, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-09 |
Posted at | 8 months ago |
We are looking for a Medical Assistant (MA) to perform a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy, and tact in patient/staff interactions.
- Performs general clerical duties in support of patient services according to the needs of the clinic. These include but are not limited to answering phones, photocopies, faxing, typing, completing forms, etc. Works with patient scheduling system to assist Patient Registration staff with the orderly and efficient patient flow.
- Maintains nurses' station, according to protocols.
- Provides initial medical screening including: greeting patients and directs to appropriate exam room. Takes weight, height, temp, blood pressure, and basic medical history; accurately documents in the medical chart according to generally accepted medical standards.
- Appropriately prepares patient for visit and alerts physician when patient is ready to be seen.
- Assists physician or nurse upon request during examination of patient and according to generally accepted medical standards. Practices universal precautions with respect to established safety protocols. Facilitates communication between the provider(s) and patient as needed, including translation as appropriate.
- Performs additional duties, as assigned
- Acts in capacity as interpreter, as needed.
- Performs EKGs and acts as backup for lab technologist.
- Maintains exam rooms according to protocols: Cleans rooms between patient exams to ensure patients' comfort and compliance with infection control standards; ensures all necessary supplies are stocked. Promptly reports when supplies are low and work with nursing staff to ensure timely reordering is completed.
- Prepares for patient appointments by reviewing and updating patient records prior to appointment. This includes checking for updates of recent test results, lab results and correspondence. Also reviews patient records (EHR) to determine needed services and whether referrals are in process or have been completed since last visit.
- Utilize an Electronic Health Record system (EPIC) to document medical visits.
- Provides administrative backup support, as needed. Accepts floating assignments to other areas of Clinical (e.g. Family Practice, Peds, Obstetrics, Lab, School-Based Health Centers) as needed and assigned.
- BLS certification required
- Clinical Medical Assistant certification from an accredited school is required
- High school diploma (or GED), or trade certificate required
- Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations.
- Experienced with Electronic Health Records (EPIC)
- Working knowledge of “Universal Precautions,” demonstrates professionalism at all times.
- Prior experience as Medical Assistant in a non-profit clinical setting; community health desirable
- Bilingual; English/Spanish preferred
- Ability to periodically travel to different clinics, as required.
- Ability to effectively communicate with patient population and staff while demonstrating a high degree of diplomacy and tact.
- Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA
- Excellent communication skills at level necessary for taking patients' medical histories, understanding provider and supervisors’ instructions, and for accurately documenting patients' medical information.
- Ability to multi-task and work effectively in a high-stress and fast-moving environment.
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