Medical Receptionist Jobs

Description Job Purpose: The Patient Concierge is the first point of contact for patients, and family members in the Comprehensive and Imaging centers.

Essential Functions

• Answer center telephones, distribute faxes, and prepare customer files.
• Greet patients and families.
• Receive and correctly record receipts of patient payments.
• Regular attendance and punctuality.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.
• Scan data into document imaging software.
• Contributes to team effort by accomplishing related results as needed.
• Schedule patient appointments.
• Process requests for records from outside sources.

Qualifications and Education Requirements

• High School Diploma or equivalent.
• Ability to work a flexible schedule (including overtime, and weekends), as necessary.
• Valid Driver’s license & reliable transportation.
• Ability to type 40 wpm.
• Experience accessing and updating an EMR system.

Preferred Skills

• One year of office experience preferred.
• Knowledge of medical terminology.

Required Competencies

Excellent judgment, dependability, conscientious performance. Detail oriented. Exceptional interpersonal and communication skills. Caring and empathetic. High ethical standards. Mechanical ability and manual dexterity for operating complicated equipments.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, employee is required to walk; sit; use hands to handle, or feel objects, tools, or controls; reach hands and arms; talk and hear. Employee must lift and/or move 50 pounds. Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, speech clarity, climb, balance, and stoop, kneel, and bend.

Work environment: While performing the duties of this job, the employee is exposed to environmental risk of radiation exposure, and biohazard exposure.