Medical Office Receptionist Jobs

Experienced Medical Receptionist - Front Desk, East Village, NYC.

For Premier Private Ophthalmology Office in East Village (close to Stuyvesant Town / Union Square), NY. An affiliated office is located in Mineola, Long Island (11501), adjacent to Long Island Railroad Mineola Station and NYU Winthrop University Hospital.

This is a great opportunity to join a well-established, growing ophthalmology practice. Experience with insurance eligibility, understanding of billing and credentialing a must. Ophthalmology and Eye Care experience preferred. Competitive starting salary and benefits package come with this part- time and possible full-time opportunity. If you are interested, please forward your resume to: [email protected] and [email protected].

Applicant must be friendly, energetic, highly organized, and dependable with excellent customer service and administrative skills. The ability to effectively and professionally communicate with patients, co-workers, managers and physicians is critical. Candidates must be able to maintain a professional image in appearance as well as over the phone. Providing courteous and friendly service to all patients while contributing to building a positive work environment is key!

Job Responsibilities include:

• Greet patients, patient registration, telephone coverage and appointment scheduling

• Ensure patient information is accurate including billing information

• Check patient eligibility and be familiar with in NY insurance carriers including commercial, governmental, Medicare, Medicaid, HMO, etc.

• Answer insurance and collection calls from patients, call insurance companies to verify coverage or receipt of claims, call insurance companies to pre-certify procedures

• Inform patients of medical office procedures and policies

• Maintain and manage patient records

• Move patients through appointments as scheduled

• Schedule patient appointments

• Collect co-pays and payments

• Obtain external medical reports as required by medical professionals

• Complete other clerical duties as assigned

• Ensure reception area is well maintained, neat, clean, and well stocked.

• Safeguard patient privacy and confidentiality

• Experience in the medical field and understanding of terminology is desirable.

• Ability to work well in a team environment a must.

• Being able to triage priorities, delegate tasks if needed, and handle conflict in a reasonable fashion.

• Proficiency with reading, writing, and communicating in English.

• Proficiency Problem-solving skills to research and resolve discrepancies.

• Knowledge of medical terminology likely to be encountered in medical claim

• Special projects when needed.

• Great hospitality skills with patients is paramount