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Front Desk Medical Receptionist, Lead
Company | SB CLINICAL PRACTICE MANAGEMENT PLAN INC |
Address | Southampton, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-07-23 |
Posted at | 10 months ago |
Lead Front Desk Medical Receptionist - Stony Brook Internist, UFPC
- Collect any necessary payments and process accordingly.
- Telephone patients if there is a change in the physician’s schedule and/or if the patient’s appointment needs to be rescheduled.
- Perform all other duties as assigned by management.
- Assess telephone calls, including determining urgency of calls and referring urgent medical queries to physician or nurse immediately.
- Schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment.
- Provide additional coverage for night hours and weekend, as needed. Updating and maintaining integrity of client information.
- Facilitate patient flow by notifying the provider of patients’ arrival, delays or backlogs and communicate with other staff and/or patients as necessary.
- Ensure HIPAA guidelines are followed at all times.
- Enter/scan patient data into the EMR.
- Utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and have the patient complete any paperwork associated with the visit.
- Maintain clean and organized reception area.
- Perform all necessary receptionist duties including answering, screening, and routing of phone calls.
- Keep office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed.
- Obtain/retrieve referrals/authorizations/eligibility verification that may be required.
- Must have general knowledge of clerical practices and clinical procedures. Must have basic computer skills, including emailing and proficiency in Microsoft Word and Excel
- Must have the ability to multi-task and detail oriented
- Associate’s degree with at least 1 year of experience working as a Medical Receptionist in a high-volume physician practice.
- Must have excellent organization skills.
- Must be proficient in using an EMR and a practice management system.
- Must have superior written and expressive communication skills.
- Must have ability to work as an efficient team member.
- In lieu of degree, an additional 2 years of experience working as a Medical Receptionist in a high-volume physician practice.
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