Manager, Product Management - New Products, Apple Store Online

Summary

Apple is a place where extraordinary people gravitate in order to do their best work. Together we craft products and experiences people once couldn’t have imagined — and now can’t imagine living without. Do you love problem solving and thinking beyond an obvious solution? Do you thrive in ambiguity and teams where little guidance fuels your creativity? If you’re excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple Store Online might be your dream job!

Apple is looking for a proven, dynamic leader of Product Management to join the Apple Store Online team to bring our new products to market and surprise and delight our customers. In this role, you will collaborate closely within Retail as well as with Design, Engineering, Product Marketing, and Ops to launch new Apple products. This role will draw upon your extensive leadership and experience in Product Management to combine your technical fluency, strong sense of user experience, and business understanding to chart a vision, align your partners, and lead your team to deliver amazing products.

Key Qualifications

10+ years of Product Management experience with at least 5 years leading product for a large scale direct to consumer e-commerce retailer. Experience with Omni-Channel retailers a strong plus
3-5+ years managing a product function and team with experience in building and developing a diverse team of dedicated individual contributors
Fluency in core e-commerce concepts like affordability, credit, payment systems, order fulfillment, supply chain, and then stitches across these capabilities
Highly analytical and able to find opportunities to influence multi-year product roadmaps
Experience translating business concepts into a strategic roadmap and excellent delivery track record
Ability to take product vision and turn it into a world class customer experience within the online platform as well as between online and physical store spaces
Technical mentality and ability to work closely with engineering partners to solve for system interdependencies, devise implementation strategies and refine scope based on concrete considerations
Passionate about the customer experience and can focus on what needs to be done to improve it
Exceptional presentation and communication skills, with experience presenting to and influencing senior executives
Ability to take an undefined initiative, and creating structure to drive an effort among a team of cross functional people (formal project or not)

Description

- Hire, lead and develop a diverse, dedicated team of Product Managers to deliver project and product roadmap.
- Own the Retail Online product introduction, while coordinating through Product Design, Marcom, and Engineering teams to drive the customer’s product journey.
- Lead E2E product lifecycle inclusive of scope definition through launch and operationalization of the experiences and features from discovery through support.
- Negotiate and set milestones and expectations with other departments.
- Evangelize roadmaps and release to other departments and partners.
- Represent business goals and feature solutions during product reviews with cross-functional teams; determine and drive relevant actions.
- Optimize user experience through intuition, analysis of quantitative test data, and qualitative research/customer interviews.
- Monitor the health of projects with the associated risks and implications to timelines; lead the resolution of cross-functional issues.
- Maintain effective relationships with internal and external customers, and technical peers to support effective delivery, and manage customer and stakeholder expectations.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $183,500 and $334,500, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Role Number: 200450730