Product Quality Manager - Apple Watch

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!

The people here at Apple don’t just build products—we create the kind of wonder that has revolutionized entire industries. The diversity of our teams inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.

Key Qualifications

Technical experience in Quality Engineering, including partnering with contract manufacturers in high-volume, electronics assembly
Exceptional ability to build relationships and lead by influence; this role requires advocating for change with a variety of teams across Apple
Clear, consistent communication; data-driven and results-oriented; enthusiastic and motivated
Obsessively inquisitive; seeks to pursue everyday problems in innovative ways
Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues
Proficient in data analysis techniques, such as data manipulation, statistical analysis, regression, classical machine learning algorithms (e.g., decision trees, SVMs), neural network architectures (e.g., CNNs, RNNs), deep learning frameworks, and visualization (e.g., Tableau); experience with Python
Experience traveling to manufacturing sites and ability to travel internationally about 15%

Description

We are a team who strategically identifies and drives corrective actions for the top issues affecting the Apple Watch product family! In this position, you will have responsibility for Watch products throughout the program lifecycle, with the goal of identifying and driving improvements to product quality. This position partners with Engineering, Product Design, Operations, AppleCare, and component teams. This is a key role to support ongoing quality improvement for an exciting product. Strong technical, presentation, and organizational skills are vital.

•Support entire program development cycle, from design concept through program end of life
•Work with commodity managers and supplier quality engineers to ensure component quality and reliability; make recommendations to improve design/test
•Own product quality strategy and execution across incoming quality, in-line quality, outgoing quality, and ongoing reliability testing
•Develop and implement new technologies to enhance quality, capacity, and efficiency
•Spearhead innovative new ways to identify and resolve customer-facing issues
•Develop and advocate for new, innovative metrics for measuring performance
•Establish new methods for monitoring and reporting factory health and status, including Incoming Quality Control (IQC), Outgoing Quality Control (OQC), and Ongoing Reliability Testing (ORT)
•Lead data-driven approaches to failure analysis on Watches
•Implement best practices and learnings across manufacturing sites
•Strategically prioritize top-issue investigations and corrective actions
•Succinctly communicate technical updates to the executive team

Education & Experience

Bachelor’s degree in engineering or relevant field of science; graduate degree a plus

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $119,900 and $181,000, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Role Number: 200499065