Manager, Digital Product Management

Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: www.sony.com/en.

Position Summary

Sony Corporation of America (SCA) is seeking a Manager, Digital Product Management to join the Sony Rewards group. This position reports directly to the Director of Digital Marketing & Product Management. The Manager, Digital Product Management will be responsible for leading a structured process to prioritize new projects and enhancements across the department. In addition, they will be the primary business lead who will work with key stakeholders to gather requirements, test, and launch projects as well as enhancements across the Sony Rewards digital experiences (Sonyrewards.com and Sony Rewards mobile app). They will act as the voice of the customer and work closely with cross-functional teams to ensure that the product meets the needs of our Sony Rewards Members. This person should have a combination of UX/UI, business, and technical skills, as well as strong interpersonal and communication skills, to be effective in this role. We seek an individual who is passionate, detailed and results-orientated who is knowledgeable in the digital space (preferably mobile app and .com).

This is a Hybrid opportunity requiring 2 days on site in either our NYC or Paramus location,

Key Responsibilities

• Liaison directly with senior management to communicate project objectives and status on a bi-weekly basis, including any project issues/blockers
• Work with external agencies or internal designer on UX/UI requirements.
• Lead and coordinate all aspects of User Acceptance Testing (user stories, acceptance criteria, test execution, reporting bugs, etc.) with key stakeholders.
• Work closely with a cross functional team to identify, analyze, and document business requirements for projects and enhancements.
• Lead an organized process to prioritize new projects and enhancements based on key factors (budget, resource bandwidth, department goals) in a way that allows leadership to make an informed decision.
• Responsible for understanding the business needs and help to provide solutions that meet the requirements of the business and our consumers.
• Work with internal and external development teams to help translate business requirements into technical requirements.
• Provide ongoing support to the development team during implementation for business related requirements.
• Lead Backlog grooming and Sprint planning for digital enhancements

Qualifications

• Prior experience working with external agencies and designers on UX/UI requirements
• Strong analytical and problem-solving skills
• Experience working directly with tech teams to translate business requirements
• Ability to influence and be direct in both verbal and written communications
• Detail-oriented individual who can manage multiple work streams at once
• Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams
• Experience using JIRA
• Minimum of 7+ years’ experience as a Digital Product Manager or Business Analyst
• Knowledge of digital industry trends and best practices, as well as experience with relevant software tools and technologies.
• Knowledgeable in both Agile and Waterfall framework
• An eye for UX/UI design

Benefits:   

 

SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.  

 What we offer you:

• Annual Bonus incentive
• 401(k) Plan with pre-tax, Roth, and after-tax options and company match which vests immediately
• Employee assistance plan and comprehensive behavioral health benefits
• Education assistance and student loan programs   
• Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA) 
• Paid parental and caregiver leave  
• Fertility benefits, including surrogacy, and adoption assistance programs  
• Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children 
• Short-term & long-term disability plans  
• Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance 

 

Other Programs: 

• Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)
• Special discounts on Sony products, offered exclusively to Sony employees
• Matching gift program  
• Referral bonuses (subject to eligibility)  
• A wide variety of employee business resource groups (EBRGs)  
• Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)  

The anticipated annual base salary for this position is $120,000 - 135,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Sony is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Disability Accommodation for Applicants to Sony Corporation of America

Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at [email protected] or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.

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While SCA does not require employees to be vaccinated against COVID-19, there are certain Sony offices that require employees to be vaccinated in order to enter. If you will be located at or travel to those offices, you will be required to be fully vaccinated to enter. The Company will consider requests for reasonable accommodations for documented medical reasons and for sincerely held religious beliefs in accordance with applicable law. Please do not include proof of vaccination status or any indication of a possible request for a vaccination accommodation when submitting your application materials. If applicable, the Company will follow up with you directly to request proof of vaccination and to discuss any potential accommodations.