Manager, Business Recruiting

Why Charlie Health?
Young people across the country need our help. The sad reality is that a mental health crisis has taken hold of our most vulnerable population—leading to record levels of depression, anxiety, substance abuse, and self-harm. From Manhattan to Montana, this reality is compounded by issues of access, both geographic and financial. The mental health landscape is systemically broken, and our young people are suffering as a result.
Charlie Health has set out on a mission to reimagine how high acuity care is delivered to young people and families in crisis. Our initial offering is a virtual intensive outpatient program, which places peers with similar mental health experiences and goals into customized virtual groups. Our team of masters-level clinicians lead groups multiple times per week to deliver a higher level of care.
Our goal is to help young people and families heal together. Through a combination of exceptional medical and psychological care, engaged community partnerships, and best-in-class technology, we provide an unparalleled approach to recovery support that serves individual needs in an integrated way. Join us in our mission to ensure that every young person—regardless of location or socioeconomic status—can get the care that they deserve.
About The Role
We are seeking a Manager, Business Recruiting to join our high-growth team and lead G&A and GTM hiring. In this role, you’ll take ownership of leading and building a team, recruiting best practices, achieving hiring plan goals, and leading data and reporting efforts for the teams you support. You’ll partner with leadership in various departments to build teams and help shape the culture and processes of the department.
The ideal candidate will have a bias for action, a data-driven mindset, and pursue excellence. You are someone who enjoys rolling up your sleeves and getting things done. You have a passion for building relationships and collaborating with others. You thrive in a fast-paced environment and are comfortable with ambiguity. You are highly analytical and have a track record of using data to make informed decisions that lead to positive outcomes.
Responsibilities

• Achieve hiring plan goals by setting clear expectations, tracking progress, and leveraging data-driven insights to drive continuous improvement
• Champion diversity, equity, and inclusion in all recruiting efforts and develop strategies to attract and hire a diverse talent pool that reflects our values and commitment to inclusion
• Partner with hiring managers to understand their hiring needs and develop a comprehensive recruiting strategy that supports our growth goals while ensuring alignment with our values and culture
• Stay up-to-date with industry trends and best practices in recruiting, and implement new ideas and innovative solutions to drive better recruiting outcomes
• Own people management and development, providing mentorship, guidance, and performance feedback to maximize the potential of your team
• Drive recruiting process best practices, continuously optimizing processes to improve efficiency and candidate experience
• Lead our data and reporting efforts, establishing and tracking key recruiting metrics to measure success and identify areas for improvement
• Lead and develop a team of recruiters and recruiting coordinators to support our hiring efforts and deliver exceptional candidate experiences

Requirements

• Prior experience working in high-growth startups
• Passionate about creating exceptional candidate experiences and committed to diversity, equity, and inclusion in all recruiting efforts
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels
• Based in New York City and able to work in-office three days per week
• 5+ years of experience in recruiting, with 2+ years of management experience
• Strong data-driven expertise and experience using data to drive recruiting decisions and outcomes
• Proven track record of building and leading high-performing recruiting teams

Perks
Our mentality is to find the best, attract the best, and pay the best talent—which is why we prioritize quality over quantity of hires. While we offer zero-stress medical, dental, and vision coverage, competitive salaries, life and disability insurance, and a generous PTO policy, we're way more excited to tell you about a few "perks” that are unique to Charlie Health. We’ve spent time thinking through what it means to be a mental health company and how we can better align these additional perks with our mission and values.
First and foremost, we believe that no one should ever have to compromise on their mental or physical health. This is why we offer a monthly wellness stipend for the mindfulness, talk therapy, nutrition, or fitness app or program of your choice (Headspace, TalkSpace, Noom, Peloton, gym membership, etc.). We also offer complimentary yoga sessions for you and your loved ones that are hosted by one of our licensed instructors. Our team is big on self-care, and we are committed to helping our employees live happy and healthy lives.
We also want you to live and see our mission in action. We encourage every employee—regardless of department—to shadow our vIOP sessions once per month.
Additional Information
The expected base pay for this role will be between $100,000 and $175,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.
So—what do you think?
If you’ve made it this far, well, we’re excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. There are lives on the line, and we have young people to save. There’s no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Charlie Health, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Charlie Health because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We’re hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.
Please do not call our public clinical admissions line in regards to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.