Learning Management System Jobs

• Assume responsibility for tasks related to the launch of a Learning Management System (LMS).
• Lead the completion of various back-office tasks including, but not limited to, account creation and management, training enrollment management, subscription access management, and training credit management.
• Assist the team with additional tasks outside of the LMS, as needed.
• Responds to and troubleshoot inquiries related to training course issues.
• Pull training data and reports, audit course completions, work with Design and Impact Team to ensure accurate data management, generate reports and conduct data analysis to identify improvement opportunities in training and quality.
• Manage, test, and provide maintenance for content within the Learning Management System (LMS).
• Partner with instructional designers and instructional developers to manage instructor-led training, self-paced modules, videos, knowledge checks, surveys, and training resources within the Learning Management System (LMS).
• Train, coach, and support internal and external end users as they learn our new platform.
• Create Standard Operating Procedures (SOPs) that help administrators utilize the system properly.

• Scope & Execution
  • Have significant experience in your role with fully developed, proven core skills.
  • Make independent decisions about your own work and manage key stakeholders independently.
  • Handle complex problems, larger cross-functional projects, and possibly oversee certain areas of the team's work.
  • Effectively build and communicate project plans and inform department-level budgeting, when appropriate.
• JED Citizenship
  • Are able to negotiate and advocate for your team in a productive, professional way and you prioritize collective benefit over personal gain.
  • Cite and celebrate both individual and team wins.
  • Role model being a help giver; you are committed to helping and supporting others at JED and our external stakeholders.
• Regularly seek input from your team and manager. You routinely share feedback with others.
• Take ownership over your career and growth. You seek out and participate in internal and external professional development opportunities; you put learnings into action.
• Exhibit a solid understanding of other teams' perspectives in discussions.
• Effectively build and communicate project plans and inform department-level budgeting, when appropriate.
• Collaboration & Cross-Team Impact
  • Exhibit a solid understanding of other teams' perspectives in discussions.
  • Work cross-functionally, with team members at all levels to contribute to business outcomes and execute on projects.
• Present information clearly and succinctly in a variety of settings/mediums and to a range of audiences.
• Role model being a help giver; you are committed to helping and supporting others at JED and our external stakeholders.
• Are able to negotiate and advocate for your team in a productive, professional way and you prioritize collective benefit over personal gain.
• Explain "why" something is important when training or mentoring others.
• Communication
  • Present information clearly and succinctly in a variety of settings/mediums and to a range of audiences.
  • Reflect on communication challenges and opportunities within team and influence change to support better communication.
  • Explain "why" something is important when training or mentoring others.
• Cite and celebrate both individual and team wins.
• Reflect on communication challenges and opportunities within team and influence change to support better communication.
• Have significant experience in your role with fully developed, proven core skills.
• Handle complex problems, larger cross-functional projects, and possibly oversee certain areas of the team's work.
• Learning & Feedback
  • Regularly seek input from your team and manager. You routinely share feedback with others.
  • Take ownership over your career and growth. You seek out and participate in internal and external professional development opportunities; you put learnings into action.
  • Anticipate pitfalls or challenges for core work streams and formulate Plan Bs. When roadblocks occur, you devise and execute solutions to resolve them.
• Make independent decisions about your own work and manage key stakeholders independently.
• Anticipate pitfalls or challenges for core work streams and formulate Plan Bs. When roadblocks occur, you devise and execute solutions to resolve them.
• Work cross-functionally, with team members at all levels to contribute to business outcomes and execute on projects.

• Familiarity with Moodle, RISE/Articulate and other Learning Management Systems.
• Proven ability to work successfully with diverse populations and demonstrated commitment to promoting diversity and inclusion.
• 3+ years of LMS administration experience or developing learning content in a corporate environment, including end-user training and day-to-day support.
• Knowledge of virtual instructor-led training platforms (such as Zoom or Microsoft Teams).
• Familiarity with adult learning theories, and blended learning design.
• Strong decision-making skills working independently and multi-tasking skills working in a fast-paced environment
• Stays up to date with the constant change in learning and development to provide relevant advice and guidance related to our LMS.
• Ability to work effectively in a team environment and handle service issues with integrity, skill, and professionalism.

Application Deadline

April 28, 2023

Department

Programs - Learning, Knowledge, & Development

Employment Type

Full Time

Location

Remote

Workplace type

Fully remote

Compensation

$84,000 - $116,000 / year

Reporting To

Director, Learning and Development