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Kitchen & Bath Customer Service Representative

Company

Williams Distributing

Address , Grand Rapids, 49504
Employment type FULL_TIME
Salary
Expires 2023-10-15
Posted at 8 months ago
Job Description
Join Us:

We have a big history. Be part of our bright future.


Williams Distributing, a Division of Daikin North America, is headquartered in Michigan. We are a wholesale distribution company with locations throughout Michigan, Ohio, and Indiana. As a full-service HVAC, Hearth, Garage Door, Plumbing, and Kitchen and Bath distributor we work with dealers, builders, contractors, designers, and architects to fill immediate needs within growing market opportunities.
With over 50 years in the industry, we take pride in our history, culture, and belief that your work matters.:

This Role

  • Assists customers with a “people-first” attitude
  • Place product orders in addition to coordinating the return of product(s)
  • Become knowledgeable in the Williams kitchen & bath product lines
  • Communicate via phone or email product order status and delivery status
  • Duties, responsibilities and activities may change based on business need
  • Address and resolve order errors-escalate as needed

We’d Like

  • Ability to communicate clearly
  • 1+ years of service experience
  • Good organization skills and prioritization of tasks
Schedule
  • Typical work days are Monday-Friday 8am-5pm
JOIN OUR TEAM and we have you covered with GREAT BENEFITS AND PERKS!:

We have the benefits you expect:

  • Matching 401k (for your financial health)
  • Excellent medical, dental, and vision insurance (for your personal health)
  • Life insurance (for your family’s wellbeing)
  • Generous Paid Time Off (for balance in your life)

We also have many benefits and perks you may not expect:

  • And much more....
  • Sizable employee referral bonuses
  • 9 paid holidays (including Good Friday and the Friday after Thanksgiving!)
  • Employee discounts on products we sell (including kitchen cabinets and HVAC equipment)
  • Huge discounts on brand name products through Perks for People (enrollment in medical plan required)

And that’s not all. Because life doesn’t always go as planned, we’re here for that too:

  • Employee assistance services (for resources to meet life’s challenges)
  • Travel services (for comfort and reassurance while traveling)
  • LifeKeys services (for help and support through unforeseen hardships)
We are excited that your career search has brought you here.:


EEO. Williams Distributing provides equal employment opportunities to all employees and applicants for employment and prohibits

discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics,

protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer,

leaves of absence, compensation and training.