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Company

Tesla
Address , Nashville, 37027, Tn
Employment type FULL_TIME
Salary
Expires 2023-10-04
Posted at 8 months ago
Job Description
What to Expect
The Tesla Body Repair Program is seeking a Collision Repair Customer Support Specialist to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Body Shop in all aspects of its Authorized Collision Program.

What You’ll Do
  • Customer communication and expectation
  • Vehicle arrival preparation
  • Vehicle status updates
  • Material and supplies reordering
  • Liaison between Customer Claim Specialists and the Body Shop
  • Work scheduling maintenance
  • Rental coordination and hand off
  • Repair review and delivery
  • WARP and CCC administration arrival
What You’ll Bring
  • Ability to work independently in limited supervision environments.
  • Microsoft Office experience preferred.
  • Certificate from Vocational School in Collision Repair preferred.
  • Must be at least 18 years of age
  • Must be comfortable working in a collision shop environment
  • Must be willing to train others
  • Excellent written and verbal communication skills as well as the ability to follow instructions.
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.