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It Operations Administrator Jobs

Company

Trek Bikes
Address , Waterloo, 53594, Wi
Employment type FULL_TIME
Salary
Expires 2023-10-06
Posted at 8 months ago
Job Description
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Trek’s IT Global Infrastructure Support Team is seeking a highly skilled a motivated IT Operations Administrator to join the team. This role plays a critical part in ensuring all IT infrastructure and systems are running smoothly and efficiently. Primary responsibilities include monitoring and maintaining servers, hardware, and systems, in addition to providing technical support to end-users. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a keen eye for detail.

Key Job Responsibilities:
  • Administer and troubleshoot operating systems (e.g., Windows, macOS, Linux) and ensure they are up-to-date and properly functioning
  • Participate in change management activities, ensuring minimal disruption to services during planned changes
  • Monitor and manage hardware resources, including servers, workstations, printers, and peripherals
  • Collaborate with the IT security team to implement and enforce security policies and protocols
  • Maintain system backups and conduct data recovery operations when necessary
  • Manage user accounts, permissions, and access controls across various systems and applications
  • Identify opportunities for process improvements and efficiencies by staying up to date with emerging technologies and industry trends that can enhancing Trek’s IT infrastructure
  • Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures, including creation of knowledge base articles for both internal and end-user consumption

Position Requirements:
  • At least 1-2 years of experience working as an IT Operations Administrator or a similar role
  • Familiarity with IT security principles and best practices
  • Understanding of network protocols, hardware, and infrastructure
  • Knowledge of Microsoft Exchange/Office 365 administration
  • Experience in server administration and virtualization technologies
  • Proficiency in endpoint management solutions such as MECM, Intune, and jamf
  • IT certifications such as CompTIA (A+/Server+/Security+) or Microsoft Certified Solutions Expert (MCSE) are a plus
  • Excellent problem-solving and analytical skills.
  • Well organized and can adjust to rapidly changing priorities
  • Ability to work both independently and collaboratively within a team
Trek Benefits:
  • Flexible Spending Accounts (FSA)
  • Competitive health care
  • 12 weeks of maternity leave with 100% pay
  • Competitive vacation package
  • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
  • Flexible and fun company culture
  • Employee discounts on all product
  • Free life insurance & optional term life insurance
  • PPO & HDHP medical plan options, Dental insurance, Vision insurance
  • Flexible holiday schedule – 10 company holidays
  • Deep partner retail discounts
  • 401(k) with match and Employee Stock Ownership Plans (ESOP)

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster:
English / Spanish

E-Verify Right to Work Poster:
English
|
Spanish