It Quality Administrator, Is&T, First Shift

IT Quality Administrator, IS&T, First Shift

UC Health is hiring a Full-time IT Quality Administrator for the IS&T department for the First shift to work remotely IN, KY, or OH.

Assure the quality and integrity of IS&T products and services meet IS&T standards.

The Quality Administrator performs numerous functions that help IS&T and UC Health, in general, to maintain high-quality performance functions. The QA is responsible for the oversight of Policy and SOP (Standard Operating Procedures) completion compliance. This role manages the external auditor and Internal Audit data request fulfillment process as well as other external assessors charged with reviewing UC Health IS&T policy and procedure compliance.

This position is integral to the annual review and audit process of IS&T Disaster Recovery Plans for the organization and helps to plan the testing and coordination of those plans. The role also participates in the bi-weekly CSIRT (Computer Security Incident Response Team) meetings to assist in maintaining cyber security incident response plan refresh cycles as well as the coordination of the Problem Management process which is an important quality improvement process for identifying root cause of any IT issues that we have experienced.

In addition, this position acts as the testing coordinator for high-priority organizational project

About the University of Cincinnati Medical Center
As the pioneering hospital of UC Health, Greater Cincinnati's academic health system, UC Medical Center has served greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care teams utilizing the most advanced medical knowledge and technology available. UC Medical Center has 724 licensed beds and more than 5,800 employees.

Unit Details (selling points):

• We partner with our operational counterpart for our efforts
• We work together closely across the teams' various specialties utilizing everyone's abilities to drive for success
• We have a 5-star team with High Engagement Survey results

Responsibilities

Quality Assurance - Responsibility for the effective development and implementation of IS&T programs, and to ensure that all information systems products and services meet the minimum company standards and business requirements Administers change control process for zero defect product/service implementation. Ensure adequate product testing prior to implementation Administers problem management process, including monitoring and reporting problem resolution as needed Makes recommendations to management for procedural changes and or product acquisitions to ensure quality standards are met Serves as an advisor to management and staff resources regarding quality management processes

Coordinates IS& T Activities - To include vendor relationships, external agencies (JCAHO, etc), UC Health departments, application, system and technical programs, quality audits, incident investigation, monitoring and improvement initiatives Responsible for updating and communicating standards related to Quality Administration

Qualifications

• A Bachelor's Degree combination of education is necessary.

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About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com