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Company | Job Juncture |
Address | Oakland, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Staffing and Recruiting |
Expires | 2023-05-27 |
Posted at | 1 year ago |
- Maintains a high level of knowledge of installed technology.
- IT Support relating to issues with the internal systems and network infrastructure.
- Ensures disaster preparedness abilities through data backup, recovery and associated procedures are set up and performed as planned.
- Provides technology support to all end users.
- Remote access solution support: Citrix/DaaS.
- Assists with technology vendor contacts with respect to critical hardware and software; coordinates problem resolution as necessary.
- Configures directory structures, rights, controls and software on technology assets in accordance with standardized procedures to ensure proper security.
- Repair, upgrade and configure desktop computers, servers and various office peripherals. Answers, evaluates, and prioritizes requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
- Support services for Microsoft related technologies: Windows Server, Exchange, SQL, etc.
- Logs and tracks requests, maintains history records, and related problem documentation.
- Adds and maintains users on the network; assigns application access, ensures privileges are within established standards.
- Document maintenance for all computer systems and network infrastructure.
- Performs regular monitoring of systems according to established guidelines and provides reports to management.
- Databases Microsoft SQL Server
- Knowledge of Microsoft Active Directory/Domain environments
- Bachelors degree in computer science, professional training, OR equivalent experience. This role requires a minimum of 3 years of professional experience in IT. Additionally, a successful candidate should feel comfortable in the following areas (or at least a good number of them)
- Virtualization: Citrix/DaaS
- Microsoft 365 Administration
- Experience with Multi-factor Authentication (MFA)
- Operating System: Windows
- Windows Servers Windows Active Directory Domain Controllers
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