Improvement Consultant Jobs

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Olympia Center

The Improvement Consultant leads detection efforts and improvements aimed at enhancing quality and safety at Lurie Children’s by facilitating and coaching teams to achieve identified goals. Works collaboratively with all levels of leadership and a broad group of stakeholders to support achieving zero harm and continuous quality improvement for the organization. The Improvement Consultant demonstrates expertise in one or more of the following skillsets: clinical effectiveness and improvement (CEI), safety and process improvement (PI).

Job Duties:

• Leads projects and conducts analyses to support the organization’s goals around quality, safety, and continuous improvement. Utilizes project planning tools and safety/improvement methodologies to facilitate project teams working toward zero harm and improved outcomes.
• Conducts benchmarking, evidence review and synthesis, manual observations, and chart reviews to support projects.
• Other duties as assigned.
• Shares improvement stories and lessons learned with external organizations and patients and families by spearheading submissions for presentation and publication. Supports Lurie Children’s participation in external collaboratives.
• Performs job functions adhering to Core Values to provide the highest quality care and service to our patients, families, co-workers and others.
• Maintains ongoing data analysis/sharing, visual display and annotations of control charts, tests of change, evidence updates and support of control teams.
• Invests in relationships, training and tools to build improvement capacity in the organization.
• Promotes and leads a culture of safety and high reliability. Demonstrates a learning mindset and leads local learning; builds accountability and recognition.

Knowledge, skills & abilities:

• 3-5 years’ experience in health care, patient safety, or quality; or experience leading improvement projects within healthcare or service-related environment utilizing formal methodologies.
• Proficiency with Microsoft applications: Excel, Word, and PowerPoint. Preferred proficiency with Epic.
• Experience and skill with data management including interpreting, comprehending, and summarizing statistical and medical data.
• Bachelor’s degree required. Master’s degree preferred.
• Experience in safety and quality improvement training preferred.
• Ability to independently manage multiple projects with general supervision.
• Project management and collaboration skills required.
• Strong written, interpersonal, organizational and problem-solving skills.
• Proficiency in presenting, communicating, and interacting effectively with medical staff and management at all levels of the organization.

Education

Bachelor's Degree (Required)

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Adoption benefits
• Supplemental Life, AD&D and Disability
• Discount purchasing program
• Tuition assistance
• Discount on services at Lurie Children’s facilities
• Critical Illness, Accident and Hospital Indemnity coverage
• Backup Childcare and Eldercare
• Student loan servicing and support

Lurie Children’s and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: [email protected]