Principal Continuous Improvement Jobs

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

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Career Site

Responsible for the planning and execution of multiple Lean projects that will translate company strategies into action, deliver significant ROI, reduce risk, and achieve strategic objectives. Serves as a mentor and partner with business units to identify future opportunities and supporting talent acquisition/development initiatives. Serves as a trusted adviser to senior business stakeholders and spearheads innovative solutions, while partnering with key support functions such as Finance, HR, and Compliance during implementation.

Responsibilities

• Responsible for implementing strategies and systems improvements to support business operations.
• Completes delivery of process improvement initiatives utilizing DMAIC and DMADV frameworks to ensure projects are complete on schedule, within budget, and within quality requirements.
• Documents and maintains detailed process flows using BPMN standards, leads performance improvement implementations.
• Supports project pipeline and Lean portfolio development by forging close relationships with senior leaders to identify the most critical process improvement opportunities across the company based on findings from areas such as Voice of the Customer, Voice of the Business, Voice of the Employee, and balanced scorecards.
• Ability to understand and become an expert in business processes, including understanding how processes relate to underlying systems, and partnering with technology resources to ensure system compliance.
• Promote a risk-aware culture; Identify and evaluate controls to sustain processes and their improvements for the long term by adhering to required risk management standards and processes.
• Builds relationships with key product partners necessary to deliver project results, including identifying and breaking down barriers/obstacles, collaborating with key players to influence change.
• Apply DFSS design principles to design new processes, work with operations and systems owner for implementation, monitor of the impact of the change and report the results.
• Identify and analyze opportunities, develop solutions, and control plans using Lean Tools and/or Industrial Engineering practices

Minimum Qualifications

• 7 to 10 years of experience in project management, leading cross-functional teams; 7+ years of experience in Lean, Six Sigma, or related continuous improvement areas
• In lieu of a degree, 10+ years of experience in Continuous Improvement, Lean, and Six Sigma
• Bachelor's Degree in Industrial Engineering, Statistics, Operations Management

Preferred Qualifications

• Experience with Blueworks Live
• Lean Six Sigma Black Belt
• 8+ years of experience in Lean Six Sigma Black Belt/Continuous Process Improvement Manager; Project Management; Process Management; Policy Management; Program Management; Management Consulting; Strategic Planning; Strategic Communications; Performance Measurement; Coaching & Professional Development
• Project Management Professional (PMP) or Master Black Belt.
• Master's Degree in Industrial Engineering, Statistics, Operations Management
• Experience with driving improvements in student lending and / or financial services industry

Compensation:

The base pay for this position generally ranges between $86,500.00 to $145,700.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Employee Stock Purchase Plan
• Family Support Programs
• Paid Parental Leave
• Paid Time Off
• STD, Life, LTD and AD&D
• 401(k) Plan
• Education Assistance
• Commuter Benefits
• Medical, Dental, Vision, & Health Savings Account
• Recognition Program

Learn more at MyDiscoverBenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)