Human Resources Coordinator Jobs

Our client, an industry leading tech company, is looking for a FRENCH Speaking HR Coordinator on a 12-month contract!

Pay: $27 - $31.62

Location: Austin, TX – REMOTE

Contract: 12 months with possibility to extend or convert to permanent

Summary:

We’re looking for someone who is passionate about Human Resources and specializes in topics related to employment such as benefits, compensation, personal data, HR systems and web tools. We care for our Apple colleagues across US, Canada, and Latin America by providing answers and support, efficiently and effectively, and always keeping privacy in mind.

Responsibilities:

• Connect with employees by phone and email to explore their needs and determine level of support required.
• Obsess over the customer experience in every interaction.
• Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
• Take ownership in the employee experience and contribute directly to the company culture for all employees.
• Document employee inquiries
• Use your exceptional analytical skills to research and resolve complex and sensitive issues.
• Ensure employee inquiries are properly researched and handled in the most complete and professional way.

Qualifications:

• Fluent in English and French
• You have the ability to make a personal connection and explore employee needs all while efficiently navigating resources, systems, and relevant data to resolve inquiries quickly.
• You are a master at multi-tasking.
• You see pain points as an opportunity to innovate and get better.
• You ideally have experience with Workday and ServiceNow knowledge, or have experience with other enterprise HR systems (Oracle, PeopleSoft, SAP, Workday, etc)
• You have previously worked with MacOS or have a strong desire to learn.
• You understand the importance of discretion and confidentiality in the type of work we do.
• You have exceptional communication skills, both in composing thoughtful and caring written communication to team members, and sharing complex information in a supportive but clear way via the phone.
• You are a detail-oriented, organized individual with analytical skills who can pull, understand, and report on business metrics.
• You are a creative person who can capture trends and offer solutions.
• You practice this with the upmost integrity.

Education and Experience:

• Experience with Mac OS preferred
• You bring a minimum of 3 years related experience in employee support and have a strong working knowledge of the dependencies between company policies, benefits, payroll and HRIS. Or, you bring a minimum of 4 years of experience in customer service support and working knowledge of Human Resources.
• Experience with CRM system (ServiceNow is preferred)
• Experience with HRIS systems (Workday, Oracle, PeopleSoft, SAP, etc)
• Bachelor’s degree or equivalent and relevant work experience