Call Center Representative Jobs

Dial Loop Scape was founded with a vision to bridge gaps and foster meaningful connections in an increasingly interconnected world. We observed a need for a platform that goes beyond traditional communication channels, one that embraces innovation, simplicity, and inclusivity.

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.

Duties:

• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
• Utilizing software, databases, scripts, and tools appropriately.

Skills:

• Familiarity with Microsoft Windows, Word, and Excel applications
• Bilingual language skills a plus
• Phone-related customer service a major plus
• High School Diploma or GED required; college degree preferred
• Customer service experience a plus

Job:

Full time / On site

Pay range:

$1000 - $1350 weekly

Powered by JazzHR

GVn9jaJMVb