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Gs Wardrobe Clerk Jobs

Company

American Airlines Center

Address Dallas, TX, United States
Employment type PART_TIME
Salary
Category Entertainment Providers
Expires 2023-09-03
Posted at 8 months ago
Job Description
We are seeking motivated and energetic part-timeWardrobe Clerks responsibleto ensure successful operation of the Wardrobe department. Wardrobe Clerks distribute and maintain building uniforms, supplies, and equipment at all Wardrobe locations. Wardrobe Clerks provide excellent customer service to all employees utilizing Wardrobe department.


Wardrobe Clerk Duties


  • Receives and verifies clean uniforms items and re-stock the wardrobe racks
  • Follows Wardrobe Policies and Procedures
  • Monitors and tracks uniform inventory for all departments using Wardrobe Software
  • Delivers and retrieves table skirts to entry locations
  • Sorts event uniforms into laundry bins and prepare to be sent out for cleaning
  • Organizes and maintain the wardrobe room
  • Coordinates uniform fittings with internal departments to ensure proper sizing
  • Receives and verifies items in personal bag upon return and note any discrepancies in returned dry cleaning items
  • Maintains wardrobe equipment (i.e., racks, hangers, size tags, clothes bins, etc.)
  • Prepares, distributes, and receives Guest Services & Security equipment (i.e., radios, scanners, wands, etc.)
  • Distributes uniforms to employees and prepare uniforms for cleaning
  • Collects and logs items in personal wardrobe bags to be sent out for dry cleaning


Guest Services Team Member Responsibilities


  • Enforces health and safety building protocols and policies
  • Receives and acts on complaints from team members utilizing service recovery options and established procedures
  • Must present neat and professional appearance
  • Distributes programs and promotional materials
  • Follows instructions from Leads, Supervisors, and Management with a positive and cooperative attitude
  • Deals with customer problems and complaints up to the level where intervention by a supervisor is required
  • Is customer-service oriented, with a fan-friendly attitude, and always gives a memorable experience
  • Follows policies and procedures as set forth by the Guest Services Department
  • Ensures their own availability and scheduling on the online electronic scheduling system
  • Demonstrates on time attendance and works scheduled events
  • Provides guests, clients, and team members with the best experience possible while providing excellent customer service and enforcing building policies.
  • Follows re-deployment orders when called upon to work in other areas without notice
  • Embodies the company core values of Integrity, Passion, Teamwork and Excellence
  • Collects lost and found items and turns them in according to Guest Services procedures
  • Provides guests with accurate event and arena information


Education & Qualifications


  • Preferred 6 months related experience or training or equivalent combination of education and experience


Physical Demands & Work Environment


  • There are no set breaks; breaks are discretionary
  • Requires the ability to walk, talk, and hear
  • Requires the ability to use hands and fingers to handle/ feel clothing
  • Requires ability to see in order to identify employees and different items of clothing
  • Employees must be able to work on evenings, weekends and holidays as required
  • Requires the ability to lift and/or move up to 25-35 pounds
  • Requires extensive mobility to walk and to stand for up to 6 hours without a set break
  • Requires the ability to reach with hands and arms overhead to pick up clothing from storage rails and place clothing on rails when stocking
  • Noise level in work areas is usually moderate, however, during events; the noise level may be loud