Clerk Jobs

We are looking for a friendly service clerk to be responsible for providing our customers with excellent service. The service clerk's responsibilities include processing register transactions, handling customer complaints, cleaning and organizing the store, and helping to promote the company's products and services. The service clerk will also assist in taking orders, scanning information about customers' bills and payments, and updating customers' accounts when necessary.

Responsibilities

• Ensuring the register drawers have enough money, replacing the register tape, and cashing up the register drawer at the end of the shift.
• Welcoming customers to the store, inquiring about their needs, and directing them to particular items around the store.
• Maintaining a clean and organized cash register area and front of the store area.
• Ringing up purchases, promoting sales items, making exchanges, and processing refunds and returns.
• Reporting thefts or problems to the Store Manager.
• Addressing and resolving customer complaints.
• Assisting with cleaning at the end of a shift.
• Assisting in taking stock inventory, removing expired and out-of-date products from the shelves, and restocking inventory.
• Giving advice on the store's or company's products and services.
• Referring customers to Sales Associates or Managers if necessary, answering phones, and transferring calls to the correct department.

Qualifications

• Excellent customer service, interpersonal, and communication skills.
• Data organization and management skills.
• The ability to calmly and efficiently help disgruntled customers.
• Basic math skills and the ability to use a cash register.
• Strong knowledge of the company's products and services and strong sales skills.
• A high school diploma or equivalent.
• Experience in sales may be advantageous.
• Strong organizational skills and good attention to detail.