Lockbox Clerk Jobs

It’s about taking your time when time needs to be took.

Do others describe you as dependable and hardworking? Do you have a knack for paying attention to all the small details? Do you like working in a behind the scenes environment and have a goal-oriented mindset? If so, being a Lockbox Clerk with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Lockbox Clerk with Frost, you are our quality control. In this role, you will be responsible for performing general clerical duties to record and maintain customer accounts. Using your analytical skills and observant mindset you will include encode items, balance deposit tickets to items and perform standard quality control checks. You enjoy assisting customers and want to ensure timely and accurate responses to all customer inquires and correspondence. Most importantly, this role is about ensuring every customer has our kind of banking experience—the kind that makes people always think of Frost.

What you’ll do:

• Retrieve all end-of-day reports from system and file accordingly
• Assist with customer inquiries regarding lockbox operations
• Process and prepare items for distribution to Image Item Processing or Transit Department
• Maintain records of documents processed and compile reports according to standard operating procedures
• Always take action with Integrity, Caring and Excellence to achieve all-win outcomes
• Ensure deadlines are met by having all correspondence mail and work to the receipt area and log for pickup

What you’ll need:

• Proficient in Microsoft computer applications
• Ability to work in a fast-paced environment
• Accurate and detail oriented
• Multi-task oriented
• Time management skills
• Data entry skills
• Shift availability: Saturday 7am-6pm, Sunday 6am-5pm

Additional Preferred Skills:

• Lockbox experience
• Check processing experience

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Referral bonus program + more!
• Medical, dental, vision, long-term, and life insurance
• Extensive health and wellness programs, including our Employee Assistance Program
• Tuition reimbursement
• 401(k) matching
• Generous holiday and paid time off schedule

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.