Growth Marketing Manager Jobs

LULA is Building the future of insurance. We've continued to have explosive growth in our current markets and our customer base has grown more than 12X last year. As we continue to grow, we are seeking a highly motivated and detail-oriented Billing Specialist/Collections Specialist to join our team. This role is crucial in ensuring accurate billing processes and efficient collections, contributing to our company's financial stability and growth.

Responsibilities

• Manage end-to-end billing processes, including invoice generation, verification, and timely delivery to clients/customers.
• Prepare regular reports on billing and collections performance, offering insights and recommendations to enhance efficiency.
• Handle accounts receivable and collections activities, proactively following up with clients/customers to secure timely payments.
• Maintain accurate records of billing activities, payments received, and outstanding balances using accounting software and tools.
• Monitor and analyze aged accounts receivable reports, identifying delinquent accounts and implementing effective collections strategies.
• Identify and resolve billing issues, disputes, and discrepancies promptly by working closely with clients/customers and internal stakeholders.
• Collaborate with internal teams (sales, customer support, account management) to gather necessary information for billing and resolve any discrepancies.

Requirements

• Outstanding communication and interpersonal skills, with the ability to collaborate effectively with internal teams, clients/customers, and external stakeholders.
• 2-3 years experience as a Billing Specialist, Collections Specialist, or a similar role, preferably in a fast-paced startup environment.
• Proficiency in using accounting software (e.g., QuickBooks, Xero) and Microsoft Excel for data analysis and reporting
• Excellent attention to detail, with the ability to analyze complex billing information and identify discrepancies.
• Bilingual preferred with proficiency in both English and Spanish
• Understanding of CRM systems and Payment Processors
• Strong knowledge of billing procedures, collections practices, and accounts receivable management.

Benefits

• Employee medical, dental and vision insurance covered 100%
• A young energetic culture (foosball table not included)
• Flexible working hours
• Competitive compensation packages
• Competitive 401k match
• Bi-annual team retreats
• Unlimited PTO (no really)

USA Pay Range

$80,000—$85,000 USD