Group Creative Director (Remote)

Summary

First, let’s talk about you. You are a good human who cares about other humans first and foremost. Notice how we led with that and not the work stuff. OK, and now for the work stuff. Even though you hate using the phrase “brand moment,” you believe that a password reset email and a 15,000-square-foot billboard in Times Square are equally important brand moments—and you know how to inspire and guide people to make both of those things, and everything in between, beautiful and memorable.

Now, a little bit about us. Hi. We’re Yelp Creative—a team of writers, designers, project managers, dog parents, and cheese lovers who make up Yelp’s internal creative agency. Our sole purpose is to enable fandom—both inside and outside of Yelp. We do this by living our values every day.

We’re looking for an experienced leader of creatives to support, grow, and guide the team to make even more of an impact on a brand that hundreds of millions of people trust to discover and experience the best of the world around them.

We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States.

What You'll Do

• You will work with project management to make sure teams and projects are properly staffed, and the creative development process is smooth
• You will be a strategic people leader who is plugged into the business, with a demonstrated ability to use data to inform creativity and boldly lead our talented creatives
• You will be a thought partner within and outside of the team, and provide input on the approach and plan for creative efforts of all kinds, from the simple to the complex.
• You will recruit and retain top talent, and meet regularly with your team to promote development and growth.
• You will maintain high standards of creative excellence, accountable for assembling teams capable of navigating the production process to ensure accurate and error-free execution of creative materials within agreed timelines.
• You will work with project management and cross-functional partners to shape projects and requirements, knowing when to scale ideas up or down to deliver on the brief and achieve business goals
• You will develop and share best practices for the team that allow for the highest quality creative execution. Drives/owns standards for execution for the brand.
• You will manage and prioritize high-volume, high-visibility projects in a fast-paced, stakeholder-driven environment ensuring efficient and effective on-time delivery.
• You will lead multiple verticalized creative teams, and partner with agencies, to guide the creation of brand consistent creative.
• You will lead by example and foster a culture of kindness, respect, and resolving issues with compassion
• You will create, maintain, and advocate quality standards for the team, and collaborate with other leaders to ensure consistency on quality across Yelp.
• We have a current team of 12 creatives and your top priority will always be to lead, mentor, motivate, and support the career growth and trajectory of those lovely people
• You will build strong relationships and personal communication channels across the team and the company, and earn the credibility to influence creative decisions on complex top business priorities.
• You will be accountable for the output and quality of the team’s work and having an impact on the business.
• You will understand creative asks and right creative direction to deliver on KPIs.

What It Takes To Succeed

• You have a desire to build a culture of positivity, inclusivity, and accountability
• You have a portfolio demonstrating a background in work that defines brands and drives measurable business goals across channels
• You have a high EQ, with an understanding of how to build strong, cohesive working relationships among people and groups with different points of view
• You have 5+ years as a creative leader, ideally both in-house at a tech brand, and agency-side
• You are able to advocate for creative integrity while respecting timelines
• You have excellent communication skills with the power to listen and ask good questions, as well as influence, inspire, and persuade
• You are excited about our mission of connecting people to great local businesses
• You have experience working with design systems and collaborating with product design teams
• You are a strong leader who is passionate about developing the next generation of creative leaders, with experience managing teams in an in-house setting

What You'll Get

• Compensation range for this position is $151,000- $281,000 annually. You may also be offered equity and benefits.
• Flexible spending account
• Work from home reimbursement
• 401(k) retirement savings plan
• Up to 14 weeks of parental leave
• Employee stock purchase plan
• Effective your first day: Full medical, vision, and dental (100% paid employee only coverage)
• Monthly wellness subsidy
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday

Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

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