Global Philanthropy Communications Manager

Who We Are

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

Job Mission

A senior-level position dedicated to raising NBF’s profile as a community-focused, results-driven thought leader and change agent. Responsibilities will focus on impact storytelling, reinforcing NB culture, driving understanding & awareness, and strengthening employee engagement. Over our history, NBF has built a proud legacy of engagement with a vast number of nonprofit organizations and our broader community through significant financial commitments, strategic counsel, board service and volunteer engagement. The breadth and depth of our engagements have grown significantly over time and this position will work in service of our mission and commitment to community. Efforts will build on New Balance Foundation’s success and reputation and will deliver a more comprehensive approach to stakeholder engagement, thought leadership and data-driven communications.

Major Accountabilities

• Work collaboratively with counterparts at signature non-profit partners to drive awareness and mutual benefit
• Clearly articulate NBF purpose, mission, vision and impact through data-driven results and storytelling
• Spearhead involvement in stakeholder convenings & conferences
• Support NB execs serving on NBF partner boards
• Liaison with NBF team to translate grant outcomes into stories of impact
• Manage and refresh nbf.org semi-annually
• Write talking points, fact sheets, executive correspondence, remarks and speeches and other written materials as assigned
• Manage several photo and video shoots annually
• Own all aspects of Annual Impact Report that summarizes annual efforts, communicate stories of success, and highlights new efforts and key achievements in an impactful and engaging presentation for internal Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.
• Attend relevant events and activities to represent NBF and build strong relationships with key community members
• Manage and execute external communications plan that raises the profile of NBF and positions NBF as a leader in obesity prevention, health, sport, youth empowerment, and building a culture of health
• Manage social media, LinkedIn, press releases

JOB MISSION

Retail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.

Major Accountabilities

• Solve any customer problems/answer any questions
• Make sure items are labeled and price marked properly
• Inform customers about any promotions we have running
• Transact the sale through suggestive selling, multiple selling, and effective closing
• Keep the floor always looking its best – neat, organized, and well stocked
• Correctly measure and fit customers with appropriate NB product
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Educate the customer on product features and benefits
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses
• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:
• Greet and make customer contact
• Understand the customer's needs

Requirements For Success

• Should be a people person!
• Willingness to work a flexible schedule that may include weekends and holidays
• Must be 18 years of age or older.
• Strong customer service and verbal communication skills
• Familiarity with cash register functions
• Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
• Past retail experience preferred, but not necessary
• Demonstrated ability to flourish in a team environment
• Ability to quickly perform basic math

California Only Pay Range: $15.50 - $20.05 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.