Global Community Manager, Social Media

ESPRIT is embarking on an exciting new chapter with a bold creative direction celebrating the brand’s fresh, colorful, and optimistic vision of lifestyle, introducing to a new generation that belief that, “If it’s not inspiring, it’s not ESPRIT.”

As part of this new journey, ESPRIT is building a new creative hub in New York City, where this role will be based. You would like to work in a company whose products are well-known and support such company in its success?

Then apply now as

Global Community Manager, Social Media

About the Role

The Global Community Manager will manage the day-to-day operations of ESPRIT’s organic social platforms. In this role, you will be responsible for scheduling/posting all content, responding to customer comments and DMs, and working cross-functionally with customer service, PR, and merchandising teams. This position will also work closely with Global Manager, Social Media to elevate our social presence and execute work that supports ESPRIT’s global brand vision.

We are a globally growing and evolving company, and each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At ESPRIT, you’ll have the opportunity to make a significant contribution at the start of an iconic brand’s global return.

Your Main Responsibilities

• Schedule all content across all organic social platforms, respond to customer comments and DMs on both owned channels and other brands.
• Assist with competitive analysis and trend research to inform on spaces ESPRIT should be involved in.
• Ensure all content that is posted is approved by ESPRIT’s creative team and Chief Brand Officer.
• QA all assets prior to scheduling.
• Work in conjunction with the editorial team to develop and evolve the brand personality.

• Assist with the tracking of all social metrics and reporting.
• Work with cross-functional teams in Global Merchandising to identify key products, ideal launch dates, and item availability by channel.
• Monitor UGC and share findings with creative team. Engage with creator’s comments and own outreach for reposting/sharing permissions.

Your Skills and Competencies

• Bachelor’s degree in marketing, PR, editorial, or related field.

• Highly organized.
• 1 year internship or entry-level social marketing experience.
• Familiarity with CMS tools such as Sprinklr, Dash Hudson, Planable, or similar.
• Ability to work independently and confidently make decisions.
• Creative thinking with strong attention to detail.

• Able to work in a fast-paced environment with agility to pivot projects to meet the demands of the business.
• Strong written and verbal communication skills.
• Time management with ability to manage work schedule throughout the week and adapt to the needs of the business.

Are you a good match for this Job ?

Please submit an online application with your salary expectations and an indication of your earliest starting date.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $75,000-$90,000. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.