Assistant Manager, Community & Social

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.

Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.

Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skin care, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, SinfulColors, Creme of Nature, Britney Spears, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.

We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.

We are Revlon, together, transforming beauty.

Elizabeth Arden Assistant Manager of Global Community and Social

The Assistant Manager will be responsible for monitoring, engaging and growing global social communities for the Elizabeth Arden brand. You pride yourself on staying current with the latest social media trends and developments. You are creative, analytical and strategic—often wearing all three hats at once to contribute to bringing social programs to life. You are highly motivated and have a passion for connecting with current customers and recruiting new ones, with the aim being to foster brand loyalty.

Responsibilities

• Proactive outreach: Bring the voice of brand to life daily through interactions with the social community by encouraging user interaction and sharing of UGC, and/or seeking opportunities for interaction or collaboration with influencers or content creators.
• Analytics & reporting: Monitor performance of Elizabeth Arden on social media platforms, delivering actionable insights across owned content, campaign performance and social listening.
• Monthly content calendar creation and distribution
• Content development:
  • Monthly content calendar creation and distribution
  • Support content creation, inclusive of creating EGC Reels content, spearheading a creator program, Instagram Stories and copywriting.
• Community Management: Drive engagement across social media channels – including Instagram, Facebook, TikTok, Twitter and YouTube – via daily moderation and response, including content publishing, customer service, risk mitigation and FAQs.
• Sentiment tracking and trendspotting: Flag trending or hot button conversations with appropriate teams (ex. customer service, legal, global and local brand marketing, e-commerce, etc.) when necessary and sharing insight around what may be driving these conversations.
• Support content creation, inclusive of creating EGC Reels content, spearheading a creator program, Instagram Stories and copywriting.

Ideal Candidate Should Have

• Knowledgeable in beauty and social media, with a passion for skincare and an eye for luxury
• Experience in community management: Capable of creating engaging conversations and using good judgment in sharing appropriate content/responses to sensitive topics.
• Entrepreneurial and collaborative working style with an attention to detail, able to drive strategic projects forward independently, deliver within tight timelines, and work cross-functionally.
• Proficiency with social media (platforms and content management systems) and influencer tracking tools (ex. Meltwater, etc.)
• Minimum 2-3 years of experience
• Creative thinker, with experience in developing social media content on the fly (ex. IG Stories, Reels, etc.)
• Ability to adapt to brand tone of voice, embodying brand persona in all outbound messaging.
• Excellent written and communication skills, with an analytical mindset

#LI-KD1

The base pay range for this position in New York City is $70,000 and $95,000/year; however base pay offered may vary depending on skills, experience, job-related knowledge and location. Certain positions may also be eligible for short and/or long-term incentives as part of total compensation.