Fo Org Health Consultant

Department: Flight Operations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
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All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Flight Operations (Flight Ops) Organization al Health Consultant supports our Purpose by collecting and analyzing Employee feedback and data to develop and execute the Flight Ops Employee engagement strategy. This role partners with Flight Op s Leadership and the Human Resource Business Partner to apply organization design tools and techniques to assess, diagnose, design, and deliver custom solutions needed to optimize organizational effectiveness. The Flight Ops Organization al Health Consultant is a strategic thinker and strong communicator who looks forward to leading projects that improve the end-to-end Flight Ops Employee e xperience.
Additional Details:
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences .
Responsibilities
Lead organizational design projects, including department redesigns and / or org effectiveness initiatives with heavy collaboration with HR Business Partner
Apply expertise in organization design to help leaders assess their current state and design their future state operating models, coaching them through a transformation journey
Develops and maintains sentiment monitoring and feedback strategy for Flight Ops
Analyzes survey results, shares trends, develops department action plans, communicates results/action plans, and monitors progress of action plans in partnership with Flight Ops HRBP
Coordinates and facilitates Employee focus groups and Employee Advisory Groups as needed
Advises Flight Ops Communication Team on sentiment trends to inform editorial calendar
Partners with Leaders to develop of customized Employee Engagement plan for their respective area based on feedback
Partners with Senior Leadership, HRBP, and SWAU to develop department development plan to establish and track Employee development goals
Supports HRBP on department efforts as needed
Leads projects/initiatives as assigned
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
Expert-level knowledge of organizational health and Employee engagement best practices
Intermediate-level knowledge of organizational design
Intermediate-level knowledge of Employee feedback monitoring and survey best practices
Ability to identify opportunities to drive Employee engagement and generate action plans around those opportunities
Ability to analyze survey results and provide recommendations based on those results
Ability to work collaboratively and cross-functionally with enterprise partners to share best practices and gather information
Ability to think critically and strategically, and take downstream and end-user impacts into account when making decisions
Ability to gather information and synthesizing recommendation from various sources, determining a recommended course of action, and then communicating a plan around that
Ability to identify themes/opportunities based on hearing feedback from department Employees
Skilled in written communication and presentation development
Preferred organizational design experience Education
Required: High School Diploma or GED
Experience
Advanced level experience, seasoned and specialized knowledge in:
Employee engagement, organizational health, organizational design, Employee training & development, human resources, and/or related field
Project management, professional services/consulting, planning, and/or related capacity that requires leading cross-functional efforts or projects
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
Pay & Benefits:
Competitive market salary from $88,550 - $98,400 per year * depending on qualifications and experience.
For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you’ll love:

• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***
• Pay amount doesn’t guarantee employment for any particular period of time
• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck**

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
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