Customer Service - Health Plan, Austin, Texas

We are seeking a Health Plan Customer Service for an assignment in Austin Texas.

Customer Service Representative handles customer calls by answering questions, finding solutions to issues, addressing concerns or complaints and providing important information. They work in a company’s call center to ensure every customer is satisfied with their experience with the company and its products or services. Depending on the industry or specific role, some Call Center Representatives may make outbound calls to provide sales support to customers or follow up on inquiries while others may provide troubleshoot and technical support assistance over the phone.

The focus of our health plan clients is to improve the quality, accessibility, and affordability of care that they can provide to their members. They do this by hiring the best and brightest personnel to help the health plan fulfill their mission of improving member outcomes.

At TotalMed, our aim is to be the last company you ever work with. We prove it, too, with the highest compensation, first day medical benefits, a best in industry 401(K) retirement plan, and fiduciary services offered through Creative Planning. You will have low fee, low cost funds such as Vanguard and a variety of other investment selections that will help you reach financial security and ultimately, financial freedom! We don’t just deliver a dream for your assignment, we want you to live your dream without the need to work!

With TotalMed, you’ll always have your next assignment planned, too. You shouldn’t have to work so hard at finding your next assignment and our team is here to make it easy for you.