Sales Associate Jobs

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What you'll do:

• Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.
• Provide optimal guest experience services.
• Adhere to established operational guidelines and store policies and procedures.
• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
• Perform related duties in support of the store attaining its assigned sales goal.
• Ensure merchandise is properly stocked and priced.
• Perform cashiering duties.
• Assist guests in the proper selection of merchandise in accordance with their identified needs.

Key Accountabilities:
The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.

• Performs special projects as assigned.
• Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.
• Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.
• Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.
• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
• Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.
• Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.
• Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.
• Adheres to loss prevention policies.
• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
• Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.
• Participates in the completion of quarterly and annual physical inventory counts.
• Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.
• Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.
• Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.
• Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.
• Assists in stocking and facing merchandise according to established standards.

Supervisory Responsibility:
None.
Work Environment:
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
$15.00 - $21.00
Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits