Sales Associate Jobs

LANVIN has an opening for a Sales Associate for our Cabazon Outlet location opening soon. Reporting to the Store Director, the Sales Associate will serve as an ambassador of the brand by exhibiting passion for LANVIN, meeting and exceeding sales and Key Performance Indicator goals as set forth by store management and consistently providing world class customer service.

Join us at our New Store Opening Job Fair!

You’re invited to attend our job fair to learn more about this role.

When: Thursday, May 4, 2023 and Friday, May 5, 2023

Where: Renaissance Palm Springs

Time: 9:00am – 4:00pm

Responsibilities

• Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company
• Effectively utilize the LANVIN Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales
• Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, preparation stock on the sales floor, signage, lighting, and general maintenance as requested
• Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management
• Meet and exceed monthly sales goals and KPI’s through client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives
• Answer in-coming telephone enquiries in a professional manner seeking the appropriate assistance,
• Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
• Comply with all company policies and procedures
• Follow Company procedures for returns, refunds and VAT claims,
• Provide exceptional customer service
• Process customer transactions accurately through cash registers,
• Maintain an environment where all associates are treated fairly and with dignity and respect

Qualifications

• Has a genuine interest in fashion and follows industry trends/news
• Exhibits a strong work ethic, leadership skills, and is team-oriented
• Possesses strong verbal and written communication
• Team player, co-operative and supportive to fellow members
• Experience in MTM and/or Bespoke mandatory
• Strong knowledge of both MRTW and WRTW - can recruit on both business
• At minimum 2 years of retail sales experience in a luxury environment

Benefits

• Employee assistance program
• 401(k) plan
• Healthcare coverage including medical, vision and dental
• Learning and development opportunities
• Paid time off