Executive Director - New England

***Candidate must reside in: Maine, New Hampshire, Vermont, Massachusetts, Connecticut or Rhode Island***

Why join our team?

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.

Don't just take our word for it. An independent external survey found that:

• 97% of employees enjoy their work
• 95% would recommend our USO services to a friend.
• 95% would recommend working here to friends and family
• 90% are satisfied with their pay and benefits

The Executive Director is responsible for the local fundraising, day-to-day operation and activities of one or more USO Centers.

Principal Duties and Responsibilities (*Essential Duties)

• In coordination with internal Development resources, lead and execute professional donor cultivation, management, and stewardship of corporations, foundations and individuals throughout the assigned geographic service area. Maintain a high-volume portfolio of prospective donors to secure funding for the organization.*
• Oversee planning, delivery and quality of programs, services, equipment and events within budgeted limits. Identify and implement improvements that achieve USO Standards of Excellence.*
• In coordination with local Advisory Board / Council as applicable, provide active leadership in program design and direction as well as procurement and growth of financial and other in-kind resources necessary for center operations and programs/activities.*
• As directed by regional leadership, perform and monitor financial activities, including but not limited to creation and execution of operating budget, sales and/or other income, banking transactions. Prepare, review and present reports, including but not limited to financial, operational and statistical reports. Create and/or maintain records required for local procedures and activities.
• Develop, improve and maintain working relationships with US Military and local business community leadership. Conduct periodic reviews of service member and family needs and recommend/implement program/service changes as appropriate.*
• Other duties as assigned.
• Manage day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming, clean and well-maintained environment. Actively manage full-cycle human capital activities including recruitment, supervision, training & development and recognition for staff and/or volunteer workforce. Ensure delivery of excellent customer service.*
• Drive and operate motor vehicles (12 passenger or smaller).

Job Specifications

• Working knowledge of basic business/accounting functions including project management and budgeting.
• Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite and Raiser’s Edge.
• Bachelor’s Degree in Business Administration or related field.
• Must be a strong advocate of the USO’s mission.
• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
• Demonstrated ability to lead high-performing teams. Ability to achieve desired results while working collaboratively in a team environment.
• General knowledge of cultivation and solicitation strategies as well as IRS guidelines for charitable contributions and Better Business Bureau Wise Giving Alliance Standards for Charity Accountability.
• Strong interpersonal and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
• Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.
• 10+ years progressively responsible work experience in a program management and fundraising role, including 5+ years in a supervisory capacity. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
• Ability to deliver compelling call-to-action cases to internal and external stakeholders at a variety of levels.

Details

• The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
• Background check – education, criminal and driving required.
• Resume and cover letter are required for full consideration.
• USO locations will adhere to local area and DOD guidelines regarding COVID vaccination/testing requirements. Employees may be required to be vaccinated or tested regularly per local requirements.
• This position is a remote position within these states: Maine, New Hampshire, Vermont, Massachusetts, Connecticut and Rhode Island.

If that’s not enough to convince you, here are some direct quotes from employees:

• I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.
• There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
• Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
• The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.
• The organization truly cares about the people who work here.
• The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.

Apply today and be a force behind the forces