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Entry Level It Support Technician

Company

Motion Recruitment
Address Palo Alto, CA, United States
Employment type CONTRACTOR
Salary
Category Staffing and Recruiting
Expires 2023-09-19
Posted at 8 months ago
Job Description
A company leading in the server virtualization space is currently hiring an IT Support Technician to add to their growing team in Palo Alto. This will be a hybrid role with 3-5 days working in office and 0-2 days working from home.
Duties vary day to day, and you will touch a wide breadth of the environment. Must have experience with computer hardware, cabling, and rack and stack servers. It is advantageous and desired to have experience with VMware’s ESXi or CompTIA A+ and Network+ certifications.
Let us know what your passion is because this team values growing their members and want to collaborate with you on your professional development whether you are early on or firmly established in your career.
This is a full time 40 hour a week contract position for up to two years in duration.
Contract Duration: 6 – 24 Months
Required Skills & Experience
  • Experience with running cable and racking and stacking servers
  • Experience with Computer Hardware
  • 1+ year of helpdesk or tech bar experience
  • Highly collaborative
  • Windows 10 support experience
  • Strong communicator
Desired Skills & Experience
  • Previous experience in a customer facing position.
  • Familiarity with DNS
  • Familiarity with VMware ESXi
  • CompTIA Network+ Certification
  • CompTIA A+ certification
What You Will Be Doing
Tech Breakdown
  • 70% Tier 1 hardware based support tickets
  • 30% Tier 1 software based support tickets
Daily Responsibilities
  • 100% Hands On
  • 0% Management Duties
Posted By: John O'Dell