Entry Level It Support Technician
By Motion Recruitment At Palo Alto, CA, United States
1+ year of helpdesk or tech bar experience
Experience with running cable and racking and stacking servers
Previous experience in a customer facing position.
70% Tier 1 hardware based support tickets
30% Tier 1 software based support tickets
Entry Level Hardware Support Technician
By Hashmap At , Rockville
Hardware and software installations both local and remote.
Physical Requirements and Work Environment:
Device imaging of Windows and Macintosh baseline workstation environments.
Mobile device setup and configuration.
Various computer peripheral delivery and setup.
Respond to incident and request tickets in a timely fashion and document all activity related to a ticket.