Employee Engagement Specialist Jobs

Do you want to deliver business goals to clients and stakeholders using robust communication strategies? You can do that. Ready to establish, maintain and continually improve a holistic, proactive and effective communications process? As a Senior Communications Specialist at Spectrum Enterprise, you can do that.
Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
BE PART OF THE CONNECTION:
You possess an expert understanding of all forms of communication that you use to develop and execute communication strategies. You continuously improve communications processes through in-depth evaluations and recommendations. You collaborate with teams in person and digitally within an office environment.
HOW YOU CAN MAKE A DIFFERENCE:

• Partner with other experts to create reports and dashboards to track trending of data integrity events.
• Manage communications on issue resolution, lessons learned, new releases and organizational announcements.
• Collect and organize facts of highly complex issues and produce executive summaries, post-mortems and detailed documents.
• Create and maintain a repository of standard communication templates.
• Develop and execute an effective communications strategy for clients and stakeholders.

What You Bring To Spectrum Enterprise
Required qualifications:

• Skills: Organizational, project management, process improvement and interpersonal English communication skills.
• Abilities: Ability to own and support content development, design, review and approval for communications initiatives using BI tools.
• Technical skills: Skilled in analyzing and interpreting data related to complex concepts and summarizing them; Experience developing communication strategies and tracking metrics; Proficient in Microsoft Office.
• Experience: Five or more years of experience in communications, public relations or public affairs.
• Education: Bachelor’s degree in communications or a related field.

Preferred qualifications:

• Ability to use JIRA
• Master’s degree in a related field
• Working knowledge of video production equipment
• Experience in telecommunications or IT-oriented communications
• Experience using JIRA
• Experience with Premier Pro and Canva
• Knowledge of cable television products and services

What you can enjoy every day:

• Total rewards: Comprehensive benefits that encourage a work-life balance.
• Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
• Dynamic growth: Paid training and clearly defined paths to advance within the company.
• Learning culture: Company support in obtaining technical certifications.

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RCU350 2023-16897 2023
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.