Sr. Specialist, Employee Communications & Engagement

Please note that this position can be based in one of our offices in Burbank, CA, or Lake Buena Vista, FL

The Corporate Internal Communications & Engagement team is responsible for elevating the employee experience through robust communication strategies and storytelling designed to inform, engage and inspire employees – our most passionate brand ambassadors. The team supports the enterprise's corporate communications and other functional support areas in enhancing the company’s reputation with key stakeholders, including employees, consumers, prospective talent and the press.

Role Overview

The Sr. Specialist, Employee Communications & Engagement will assist in developing, executing and tracking a wide range of internal communications projects and campaigns that engage and inspire a multi-national, multi-lingual workforce of 200,000+ Disney employees. Reporting to the Sr. Manager, Employee Comms & Engagement, the Sr. Specialist will contribute to every stage of internal communications programming from creative ideation to strategic implementation with a focus on Corporate Social Responsibility (CSR), Environmental, Social and Governance (ESG) and HR functions such as Learning & Development/Talent Solutions.

The ideal candidate will be a strong writer and creative communicator who is organized, pays close attention to detail and is able to easily collaborate and establish relationships with colleagues at all levels. The role is a great opportunity to showcase and strengthen a number of communication skills, from planning and writing to design and social media, while also bringing new, creative and tech-savvy approaches to the team.

Responsibilities:

• Work with a number of partners to write and manage content for the annual Corporate Social Responsibility Report and other ESG reporting needs about the employee experience
• Research, write and publish engaging content and editorial for internal communication vehicles – including emails, newsletters, videos, presentations, signage and more
• Work with leadership to track, analyze and develop messaging and/or mitigation plans for ongoing issues that may impact the employee experience
• Assist with the development and implementation of strategic employee communications plans for CSR and L&D/TS (preparing toolkits, templates, calendars, FAQs, etc.)
• Provide support to team members with research, writing, editing, data gathering and analytics to execute against plans.
• Work collaboratively with team leadership and key business partners at all levels of the organization to develop both written and visual content, including social media for employee programs (CSR efforts/VoluntEARS, Aspire, Career)

Qualifications

• Excellent written, verbal and interpersonal communication skills with maturity and confidence in working with colleagues at all levels
• Experience pitching stories, interviewing employees and writing content that aligns with business objectives
• Experience tracking communications metrics and providing basic analysis to improve engagement rates
• Positive attitude, personable and approachable, self-motivated
• Minimum 3-5 years of experience in communications, public relations or marketing coordination, including internal/employee communications experience
• Excellent writer with an eye for design
• Flexible, responsive and a multi-tasking team player who is willing to pitch in to help the team meet critical deadlines
• Proficient in Word, PowerPoint/Keynote, Excel and Outlook
• Ability to translate complex concepts and ideas into concise and engaging content
• Experience contributing to the development of strategic communications plans and toolkits

Required Education

• BA or BS required, preferably with a background in Communications, Public Relations Marketing or a related field

Preferred Qualifications:

• Proficiency with content management systems (WordPress, etc.) and a basic understanding of design software (Photoshop, Illustrator, InDesign, etc.)
• Experience with video production and/or digital design
• Experience in communicating CSR and/or ESG-related topics
• Experience in both internal and external communications as well as corporate/ESG writing

The hiring range for this position in Burbank, CA is $82,400 to $113,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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