District Manager In Training

RPM Pizza is the largest Domino’s franchise in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!

We are searching for a charismatic visionary that has a passion for leading people. We understand that our strength is our people, so our top priority is creating a supportive and fun environment. The District Manager position is responsible for providing exceptional customer service and support by working closely with the General Manager and other team members to maintain operational standards and procedures. From driver to franchise RPM wants you to be the best you can be. Come grow with us!

This position manages all Team Members of their appointed store area and is responsible for the leadership of the Team Members within.

• Provide direction on the company, zone, and area goals and offer a plan to achieve them.
• Ensure all personnel and stores have the appropriate tools to operate a business
• Ensure all necessary paperwork on Team Members and safety incidents is turned in
• Actively listen to staff by conducting performance reviews and providing appropriate follow-up
• Be accessible

District Manager RESPONSIBILITIES and Duties by importance:

10% - Safety – Provide a safe & positive work environment

• Support & follow up on TMFS & Integrity Surveys.
• Ensure Drivosity Usage
• Conduct safety visits as required
• Conduct Safety Class Training
• Coach & Monitor Safety & Security policies; make sure all equipment is working

25% - People – Select/Develop “A” players

• Help GMs/AMs develop action plans and hold them accountable
• Provide on-the-job coaching of key operations and management skills to GMs, AMs, and crew
• Pre-plan/prioritize on-the-job coaching objectives before each store visit (Determine stores needs in reference to training, follow-up, safety security, key numbers, etc.)
• Partner with GM to evaluate AMs to continue their development and prepare them for Pizza College Classes
• Hold weekly meetings with GMs, including one-on-one each period
• Provide positive, constructive, and actionable feedback to GMs, AMs, and Crew
• Evaluate management needs for the area and recruit/staff according to People’s needs

20% - Operations – Achieve operational excellence in every store

• Empower GMs and AMs to execute action plans
• Ensure excellent Customer service by achieving a CSAT of 8 or above for the area
• Network with DMs in other DO areas to discover best practices
• Ensure all equipment in store/s is maintained and in working order
• Track progress and reinforce action plans
• Effectively complete Zenput Store Visits and review with MIC during each visit to each store
• Keep an open line of communication with the Director of Operations
• Develop formal action plans to resolve gaps
• Coordinate field support resources (Director of Operations, Field Trainer, Franchise Consultant) where/when required to address gaps
• Identify and diagnose the most important ongoing operational gaps in underperforming stores
• Reinforce execution of key RPM/Domino’s policies and standards through Spot Checks during each visit
• Complete a weekly OA on each store and review/coach opportunities with MIC to achieve a minimum of 5 Star status

20% - Sales – #1 Market Share in every neighborhood

• Drive the development and execution of Local Store Marketing (LSM) initiatives to grow AWUS
• Partner with GM to develop a Community Impact plan for donations every period
• Train and empower GMs to take a leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)

10% - Profits – Financial Oversight

• Review key financial variables as part of store visit pre-planning; achieve budgets
• Analyze and track key financial/operational results weekly using PWR and weekly reports
• Take daily numbers and react during store visit pre-planning
• Ensure stores are meeting operating plan using P/L review

15% - Administrative – Time Management

• Review and complete all necessary paperwork in a timely manner (e.g. office/store paperwork)
• Send in expense reports each period
• Prepare for weekly GM meetings/One-on-ones
• Submit weekly priority schedule to Director of Operations
• Review each store’s schedule and offer feedback based on PWR reports and best practices
• Manage all Corrigo and Vendor requests
• Complete all safety and security paperwork in a timely manner
• Review/complete Zenput tasks.
• Conduct 1 AM meeting per period

All your information will be kept confidential according to EEO guidelines.