Director Of Training, Operations

Company Overview

At Empower Pharmacy, our people define who we are as a company. We strive to attain, train, and retain the best people in the industry. How we work is just as important as the work we do. We have become a leader in our industry by investing in the latest quality systems, facilities, and most importantly, our people. Together, we’re changing the way people approach personalized care and integrative treatments with innovative solutions for health and wellness.

Based in Houston, Texas, Empower Pharmacy is one of the nation’s leading compounding pharmacies. Empower Pharmacy, employing over 800 pharmacists, pharmacy technicians, pharmaceutical engineers, and operational staff, provides a wide range of customized formulations to patients and prescribers. As an industry leader, Empower Pharmacy delivers innovative pharmaceutical solutions to patients and prescribers while expanding access to quality, affordable medication.

Position Summary

The Director of Training will be responsible for designing, implementing, and managing training initiatives within the pharmaceutical organization. This position requires substantial knowledge of Good Manufacturing Practices (GMP) and a strong understanding of the U.S. Food and Drug Administration (FDA) regulations.

Duties And Responsibilities

• Performs other duties as assigned.
• Develops and implements a comprehensive training strategy, incorporating Good Manufacturing Practices (GMP) and FDA regulations, to enhance the knowledge and skills of employees across all operations departments.
• Works closely with the Quality Assurance (QA) team to ensure training activities align with quality and compliance objectives.
• Ensures that all training programs meet FDA requirements and other applicable regulations.
• Designs and implements a system for tracking and documenting employee training progress, compliance, and outcomes.
• Provides dotted line supervision and guidance to the operations training team
• Maintains a thorough understanding of current and emerging FDA regulations, industry trends, and best practices in pharmaceutical manufacturing.
• Develops and maintains training materials and resources that are accurate, comprehensive, and engaging.
• Delivers and oversees delivery of training sessions, which may involve hiring and managing additional trainers or educators.
• Collaborates with various departments to identify specific training needs and tailors programs as needed to address and improve knowledge gaps.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices.  The employee is regularly required to move about the office and around the corporate campus.  The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

Knowledge And Skills

• Excellent communication skills, both verbal and written.
• Proven experience in developing and implementing training strategies and programs.
• In-depth understanding of FDA regulations and guidelines related to pharmaceutical manufacturing.
• Manufacturing and/or Quality experience preferred.
• Exceptional organizational and project management skills.
• Strong interpersonal skills with the ability to collaborate and build relationships at all levels of the organization.
• Proficiency in various training software and technology.
• Strong leadership skills with the ability to inspire and motivate a team.

Experience And Qualifications

• 5 years’ experience performing work that requires decision making and the consistent exercise of independent judgment and discretion.
• Minimum of 5 years of experience in a GMP-regulated pharmaceutical environment, with at least 2 years in learning and development.
• 2 years of experience with a Learning Management System
• Bachelor’s degree in pharmaceutical science, life science, instructional design, or a related field. Advanced degree preferred.

Benefits

• 401k with company matching
• Volunteer Time Off (VTO)
• Paid Time Off (PTO)
• Paid Holidays
• Health/Vision/Dental Insurance