Director Of Talent Management

Position Summary

The Director, Business Services Talent Management (“Director, TM”) is responsible for developing the Firm’s performance management and talent development strategy for Business Services and for the end-to-end execution of talent management functions, including the Firm’s global performance evaluation process, performance management, training and development, career-pathing, and succession planning. The Director, TA is a senior member of the Firm’s HR management team.

Essential Duties and Responsibilities

Typical responsibilities include, but are not limited to, the following:

· Develop and execute a roadmap for talent development that addresses business needs across all Business Services functions.

o Identify critical skills required throughout the organization and existing talent gaps.

o Define promotion paths and succession plans for critical roles across Business Services.

· Build and deliver employee training programs that contribute to development and upskilling of Business Services talent.

o Lead training content development and capability-building of trainers.

o Identify and manage third-party content providers.

o Develop and execute comprehensive mentorship and coaching programs to foster a broader culture of learning and feedback.

· Establish a performance management program that ensures appraisal and consequence management practices are consistent and fair across all Business Services functions and drives towards Firm objectives and targets.

o Stand up comprehensive reporting and review processes.

o Coach leadership on performance management skills to effectively develop junior talent.

o Design and execute a structured program to manage low performing employees.

· Manage and develop a high-impact talent management team that consistently executes responsibilities in a high quality, efficient, and client-oriented way.

Qualifications/Position Requirements

· Deep subject matter expertise in performance management and/or training and development approaches, strategies, and best practices.

· Excellent communication and interpersonal skills, including the ability to the ability to build expertise and long-run leadership capabilities of others through training, coaching, and/or mentoring them.

· Demonstrated ability to collaborate with a variety of internal and external stakeholders clearly and effectively.

· Exceptional leadership skills in building, developing, and managing teams.

· Exceptional project and time management skills, with the ability to manage multiple complex projects concurrently toward agreed timelines.

· Strong problem-solving skills, including the ability to generate creative and innovative solutions to complex problems.

· Resourceful and able to build processes and systems from scratch.

· Demonstrated ability to drive accountability across various levels of an organization, including the ability to explain and hold people accountable to high performance standards.

· Ability to ensure objectivity in all evaluations and performance results.

· Exceptional emotional intelligence, including ability to have difficult and/or sensitive conversations and drive a path forward.

Education and/or Experience

· 5+ years’ experience in HR management positions and 3-5 years’ experience in leading talent management for a business considered a leader in its region or industry. Big law firm experience preferred.

· Experience in designing and leading professional trainings across multiple divisions of a large business.

· Experience in performance management (including developing and implementing a performance evaluation scheme), people development, and/or career counseling.

· Personnel management experience preferred.

· Bachelor’s degree, with degree in Human Resources Management, Business Administration or related preferred. Master’s in HR, Labor Relations, Psychology or MBA also preferred.