Director Of Food And Beverage

Position: Director of Food and Beverage

Location: Luminary Hotel - Fort Myers, FL

Job Summary:

Directs and oversees all aspects of the organization's food and beverage planning and service, with duties to include menu planning and costs, preparation and presentation of food and drinks, and adherence to quality and safety standards. Plans, coordinates, and oversees special events. Must identify marketing opportunities to promote food and beverage products. Provides input to strategic decisions that affect the functional area of responsibility. Will provide input into developing annual budgets. Responsible to escalate issues arising from operations and requiring coordination with other departments.

Essential Functions

• Ensure team members are aware of all applicable laws regarding alcoholic beverages.
• Monitor beverage staff to ensure proper portion control and maintain low beverage cost
• Monitor and track team member performance to ensure a “whole picture” review session
• Review of P&L reports
• Participate in required meetings to include: Executive, Departmental, Staff, Manager, and any other meetings.
• Maintain high standards of personal appearance and grooming which includes wearing proper professional attire
• Comply with all safety standards and regulations to encourage safe and efficient hotel operations and OSHA guidelines
• Developing, implementing, and changing menu items; interviewing, selecting, training, supervising, counseling, and maintaining disciplined F&B staff;
• Managing banquets
• Respond to all guest requests, problems, complaints, and/or accidents at all F&B outlets in an attentive, courteous, and efficient manner including follow up to ensure guest satisfaction
• Maintain accurate payroll for all team members within the department. Comply with deadlines to ensure proper hours, PTO, and Holidays are paid out correctly.
• Ensure all Brand Standards are being followed.
• Ensure team members are treated fairly and equitably, prioritize team member retention
• Communicate with all departments to ensure that customer service needs and expectations are fulfilled.
• Direct all management and team members to maintain a professional work environment
• Control costs by conducting daily / monthly par checks and inventory to review portion control, reduce waste, and ensure no interruption of service
• Respond to emergency situations using information contained in Safety Data Sheets; keep SDSs current and easily available
• Uphold standards regarding purchase orders, voucher of invoices, and checkbook accounting according to Mainsail Lodging & Development standards
• Direct daily huddles at every shift to inform team of the hotel happenings
• Other duties as assigned
• Ensure compliance with all F&B policies and procedures by training, supervision, hands on approach, and follow- up
• Create a positive atmosphere for guests and team members
• Direct with the assisting in the conducting of annual team member reviews
• Manage the day to day operations, ensuring quality service standards are met and the guest experience is exceptional
• Develop and implement cost-saving and profit-enhancing measures
• Work with the individual outlet managers to assure food and beverage quality, good service and cleanliness.
• Conduct monthly meetings with department to review scores, training, and any hotel / department items.

Qualification Standards

Education & Experience

• Excellent communication skills, both verbal and written
• Pre-Opening Hotel / Restaurant experience preferred
• Ability to interact patiently, tactfully, and diplomatically with internal and external guests.
• Micros and Open Table knowledge preferred.
• Free Standing Restaurant and / or Life Style Hotel experience preferred
• Minimum 3-4 years of senior F&B managerial experience within a high volume multi outlet setting
• Bachelor’s degree in Hotel and Restaurant Administration preferred

Physical Demands

• Ability to sit or stand for extended periods of time
• Ability to work long hours as needed
• Corrected vision to normal range.
• Ability to communicate clearly
• Ability to lift, bend, and carry 20 lbs.

Mental Demands

• Work on multiple tasks, making appropriate progress towards deadlines
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Ability to work effectively in stressful, high pressure situations
• Manage differing personalities within the office, the hotel and the community
• Make sound judgments quickly
• Maintain the highest degree of confidentiality
• Able to work independently, take direction and provide direction to others

Mainsail Lodging & Development is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Mainsail’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law. Mainsail Lodging & Development maintains a drug-free workplace.

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