Director Of Food & Beverage

Summary: Supervise and administer all food and beverage departments including, but not limited to, coordination of new ideas in guest service and revenue enhancement, ensuring high quality food and beverage products consistent with management cost objectives. Oversee food preparation, merchandising, inventory, purchasing and employee relations. Also responsible for all Executive Member duties.
Essential Job Functions: Include the following. Other duties may be assigned.

• Directly supervises Director of Catering / Conference Services, Executive Chef, Members Club Manager, Executive Steward, all Outlets
• Devise new approaches to increasing food and beverage business and revenues.
• Supervise inventory control and purchase of food and beverage equipment.
• Maximize food and beverage profitability. Achieve budgeted revenues and control expenses and budget for Food & Beverage department.
• Supervise training programs, merchandising and quality / cost control of all food and beverage department heads.
• Supervise budget and forecast preparation, scheduling, payroll control and data gathering.
• Ability to maintain a high level of service and discipline with all food and beverage departments.
• Must be proficient with Microsoft office products
• Responsible for high quality food and beverage product in purchase, preparation and delivery.
• Ability to deal effectively with all departments, regular communication between Food & Beverage Director and F & B Managers.
• Responsible for economical purchase and control of china, glass, silver, linens and all other food and beverage equipment.
• Complete other projects as assigned by Managing Director.
• Supervise all food and beverage areas to ensure compliance with hotel management objectives and health and safety of employees and guests.
• Interview, hire, review performance and coach food & beverage personnel.

Education And Experience

• Manager food handler certification, and alcohol awareness certification from Florida or attain within 30 days of hire.
• 8 - 10 years' experience in all food and beverage areas with emphasis on creativity and merchandising.
• Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule.
• High School Diploma with trade school or 4-year college equivalent.
• Strong knowledge of supervisory and other management skills.
• Thorough knowledge of food preparation and purchasing, dining room service, banquet operation, back-of-the-house operations, cost control, basic accounting, scheduling, payroll, bartending, wine and alcoholic beverage merchandising and dispensing.

Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Skills and Abilities: Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times. Ability to manage multiple tasks effectively.
Performance Standards
Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.
PGA National Resort & Spa is an Equal Opportunity Employer:
Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity