Director Of Customer Supply Chain Operations

ProvisionAI seeks a sharp and dynamic Director of Customer Supply Chain Operations to drive efficiency and effectiveness in our customer engagements. This crucial role involves managing the delivery of our transportation scheduling software, identifying areas for improvement in customer productivity, and driving projects to successful completion. The ideal candidate thrives in a high-paced, agile setting, and has a knack for making things work seamlessly.

Key Responsibilities:

• Effectively manage and execute projects, ensuring smooth operations in a primarily remote environment
• Oversee the remote delivery of our planning software to clients, with occasional on-site visits
• Engage with clients on algorithmic implementation details
• Collaborate with cross-functional teams, aligning operations with strategic goals and customer needs

The Ideal Fit:

The successful candidate is highly organized, an excellent project manager, and is adept at operating in a remote-first environment. They possess an in-depth understanding of planning & transportation software and are skilled at identifying efficiency in logistics operations. The term "sharp" best describes their quick-thinking and problem-solving ability, essential to our fast-paced environment.

Qualifications:

• Exceptional communication skills
• Comfortable with occasional travel to visit clients
• Self-starter, highly motivated, responsible, and accountable
• Strong analytical, problem-solving, and decision-making skills
• Experience in driving operational efficiency and process improvement
• 3-5 years of experience in the industry, preferably involved in logistics software implementations
• BA or higher in Business Administration, Operations Management, Industrial Engineering, Mathematics, or a related field