Director, Communications, Corporate Communications

Description:

The Permanente Federation LLC (the Federation) is the national leadership and consulting organization for the eight Permanente Medical Groups (PMGs), which, together with the Kaiser Foundation Health Plans (KFHP) and Kaiser Foundation Hospitals (KFH), comprise Kaiser Permanente. The PMGs employ almost 23,000 physicians, approximately 90,000 nurses, other clinicians and staff, and provide care to over 12.2 million Kaiser Permanente members. The Federation works on behalf of the PMGs to optimize care delivery and advance Permanente Medicine – medicine that is patient centered, evidence based, technology enabled, culturally responsive, team delivered, and physician led. The Federation, based in Oakland, California, is dedicated to serving and leading Permanente Medicine, the Permanente Medical Groups, and Kaiser Permanente in support of our patients and members.

The people-of The Permanente Federation support each other in-creating an equitable, diverse, and inclusive culture. We-strive to be empathetic in our interactions with each other-and-learn-from-our-mistakes. We are committed to strengthening-our impact by-representing-the diverse population of patients and physicians we serve while-upholding a culture of fairness and acceptance.

In addition to the responsibilities listed below, this position is responsible for directing the development of communication strategy for large and complex initiatives, creating, and driving internal communications plans and content, supporting and advising leadership in the development of communications, and ensuring coordination of communications across stakeholders.

Essential Responsibilities:

• Directs complex projects or project components by identifying and managing stakeholder contacts; assembling teams based on project needs and team member strengths; developing, analyzing, and managing project plans; negotiating and managing project schedules and resource forecasts; and overseeing project financials and deliverables.
• Directs and oversees communications across multiple business functions by creating, reviewing, revising, and approving complex content for KP communications programs and projects; overseeing the production of communications materials; ensuring final communications align with KP communication plans; and ensuring content is consistent with the Kaiser Permanente brand and editorial guidelines in terms of tone, manner, and messaging.
• Oversees complex communication activities by ensuring team members provide support to internal and/or external stakeholders; managing and maintaining vendor relationships; reviewing and approving communication activities; defining and communicating the KP brand to ensure positive reputation and recognition; ensuring communications align with KP standards; and ensuring communication activities and performance metrics are documented and tracked.
• Oversees the implementation of communication efforts by consulting with stakeholders or vendors on change management and implementation strategies; assessing effectiveness of communications and making modifications as necessary; monitoring key performance indicators and ongoing effectiveness of communications; ensuring communication plans are implemented on time, on budget, and within agreed upon specifications; and resolving critical issues on a 24 hour/on call basis as needed during the implementation process.
• Directs and oversees the development of strategic communication plans by directing consultation with key clients and stakeholders to identify business objectives, key performance indicators, and communication requirements; analyzing, reviewing, and synthesizing data and information; ensuring input and resources are obtained to fulfill communication plan objectives; ensuring plans are aligned with the organizational strategy; directing project scope and schedules; creating and managing budgets and resources; identifying and leveraging appropriate audiences and channels; influencing key stakeholders and leadership on strategic direction; and ensuring strategic support on a variety of organizational initiatives.

Basic Qualifications:

• Minimum five (5) years’ experience in internal communications.
• Minimum two (2) years’ experience managing operational or project budgets.
• Bachelor's degree in Communications, Journalism, English, Humanities, Business, Social Science, or related field and Minimum ten (10) years’ experience in communications, writing, marketing, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.
• Minimum three (3) years supervisory experience.
• Experience working for a health system or in the health care industry.

TRAVEL & JOB LOCATION:

• Travel as required (approximately 20% of time)
• Position will be remote but assigned to Oakland, CA

Listed Pay Range – please note, the salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. The applicable salary range for every role is based on your work location. The listed range is what the organization reasonably expects to pay for this position.

Seeing: Must be able to read reports, research documents and use a computer. 75-100%

Hearing: Must be able to hear well enough to communicate with managers, co-workers and customers. 75-100%

Fingering/Grasping/Feeling: Must be able to write, type, use 10-key and phone system. 75-100%

Sitting: Must be able to sit for extended periods of time. 75-100%

Standing/Walking/Mobility: Must be able to stand to open files and operate office machines. Requires mobility between departments and to attend meetings. 25-49%

Lifting/Pulling/Pushing: Must be able to lift and move up to 10lbs. 25-49%

Climbing/Stooping/Kneeling 0-24%

Preferred Qualifications:

• Must have strong individual drive, be politically astute and have exceptional abilities to influence, coach, and communicate preferred.
• Knowledge of Health Care issues preferred.
• Master's degree in directly related field (Communication, Journalism, English, Business, Political Science, or Psychology).

TRAVEL & JOB LOCATION:

• Travel as required (approximately 20% of time)
• Position will be remote but assigned to Oakland, CA

Listed Pay Range – please note, the salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. The applicable salary range for every role is based on your work location. The listed range is what the organization reasonably expects to pay for this position.

Primary Location: California,Oakland,Ordway

Scheduled Weekly Hours: 40

Shift: Day

Workdays: Mon-Fri

Working Hours Start: 8:00 PST

Working Hours End: 5:00 PST

Job Schedule: Full-time

Employee Status: Regular

Job Level: Director/Senior Director

Department: The Permanente Federation

Pay Range: $170000 - $195000 / year

The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.

Travel: Yes, 20 % of the Time

At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

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