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Director Of Client Services Jobs

Director Of Operations, Client Services
By Confidant Recruiting, Inc. At San Diego County, CA, United States
Proven experience in operations management including building and scaling departments from the ground up.
Experience in building and managing high-performing client relations teams, overseeing onboarding, account management, upselling, retentions, and other aspects of client interactions.
Excellent leadership and people management skills, with the ability to motivate and guide teams to achieve targets and exceed expectations.
Prior experience in a Director-level or similar leadership position, showcasing your ability to build and manage successful client relations departments.
Build, manage and scale the agency’s client-facing department, ensuring exceptional service and successful outcomes.
Develop strategies for engaging, retaining, and maximizing the client experience, fostering long-lasting relationships.
Director Of Client Services
By GemHarvest Executive Recruiting At Washington DC-Baltimore Area, United States
Track record of superior client services skills, attention to detail, and time management
Manage and Support Client Service Associates at several firm offices
Competitive compensation package including significant base salary, benefits, and bonuses
8+ years Private Wealth RIA experience working with UHNW clients
Knowledge of Fidelity and Schwab custodial platforms
Work closely with custodians to implement key initiatives and tasks
Director, Client Services Jobs
By Abarca Health At United States
Lead Account Executives and Account Managers in providing superior client service.
Ensure that clients’ relationships, needs, and requests are managed in a timely and high-quality manner.
10+ years of experience in Medicare Operations, PBM Operations, PBM Client Services, or other related experience.
Experience in presenting to clients, partners, internal stakeholders, and other audiences within the industry.
Excellent problem-solving skills and bringing cross-functional teams to influence lasting change.
Excellent oral and written communication skills.
Director Of Client Services
By Proven Recruiting At San Diego, CA, United States
Excellent leadership, communication, and project management skills
Partner with small and mid-sized businesses to support their employee benefits offerings
5+ years in employee benefits, including 2+ years in a leadership role
Lead, mentor, and coach a team of 3 Client Relations Managers
Benefits include health insurance, 401(K) with match, and PTO
Detail oriented and organized with an entrepreneurial mindset
Client Services Director Jobs
By SIMPSON Healthcare At United States
People management and mentoring experience preferred.
Leads all project management efforts of assigned projects including timelines, quality, budget, strategy and specs.
Strong attention to detail, specifically in the science of project management.
Embraces and strengthens the client relationship, with SVP, to ensure an exceptional client experience and 100% client retention.
Pro-actively develops, manages and communicates timelines and milestones of all assigned projects.
Manages all project details to ensure all actions are accomplished in a timely and accurate manner.
Director Of Client Support Services
By Synoptek At Las Vegas, NV, United States
Participate in or lead new technology adoption endeavors within CSN to expand and enhance the support services offered to its customers
ITIL Certification, or PMP Certification, a plus
Customarily has at least 7 years of job-related experience in tech industry or related field
Ability to develop a profound understanding of CSN's educational institutions and learning centers, enabling effective support aligned with their specific needs
Cultivate and maintain exceptional customer satisfaction for CSN's clients by promptly addressing their support needs and ensuring efficient issue resolution
And facilitate the installation, maintenance, and optimization of IT systems, hardware, and software to ensure seamless operations for clients within CSN
Director Of Client Services
By cBEYONData At Washington, DC, United States
Demonstrated leadership abilities, including team management and development.
Provide guidance and support to project managers, ensuring they have the necessary resources, skills, and information to achieve project objectives.
Proficiency in project management methodologies and tools. PMP Preferred.
Effectively lead the project managers to ensure quality performance and client satisfaction.
Manage and mentor project managers, fostering a culture of excellence, collaboration, and continuous improvement.
Set performance expectations of the project managers, conduct regular contract performance reviews, and provide coaching and feedback to support professional growth.
Head Of Client Services
By Propel At United States
Extensive experience within media agency, programmatic or CTV
Experience managing, leading, inspiring a team
Leading programmatic & CTV advertising company – full service, and real focus on high-touch approach with illustrious client base
Now they’re really looking to scale as they’re working with increasingly larger brands and budgets
Majority of their revenue comes from brands direct rather than through agencies
You’ll inherit, lead and grow the client services team and deliver exceptional service to existing and new clients
Client Services Director Jobs
By VistaJet At Fort Lauderdale, FL, United States
Assessing workload / skill distribution and carry out quality assurance and performance management of Executives within your Client Team;
Required Skills, Qualifications, And Experience
Excellent team leadership, managerial and communication skills;
Overseeing the flight booking process and experience of clients within pod, directly managing the Executives responsible for handling booking requests;
Ensuring adequate training, mentoring and upskilling of Executives and the motivation and constant engagement of the team;
Extensive flight operations experience that you will be able to use to make decisions and coordinate response to situations;
Director Of Client Access Services
By Compass Health Network At Wentzville, MO, United States
Time card management - manages time sheets
Conduct and/or coordinate with Licensure/Certification Supervisor to provide regular supervision with staff (and maintain appropriate supervisory documentation)
Provide regular feedback to Client Access Specialists in need of training and education
Abide by all professional, certification and corporate ethical standards
Assist with consultation and ongoing opportunity for skills development as professionally able
At Least Five (5) Years Of Professional Experience Required
Director Of Client Services !!
By Blue wheel At United States
Excellent planning, project and time management, and decision-making skills with the ability to self-manage numerous projects simultaneously
Demonstrated project management skills and proven ability to deliver results in a fast-paced, deadline-oriented environment
Driven by KPIs with the soft skills to manage high-level relationships with both clients and employees
○ Scorecard Building / KPI Management
Relying on your experience to improve existing processes and documentation as needed for growth and efficiency
5 years + experience successfully leading a team, preferably in a high-growth or agency environment
Manager Of Client Services
By Provision People At Kansas City Metropolitan Area, United States
Expert knowledge of data analysis, performance indicators and measures, operational metrics, strategic outsourcing, vendor management, and performance reporting.
Administer a comprehensive risk management program as part of the Enterprise Risk Management.
Participate in Solutions Lifecycle Management (SLCM) process.
5+ years of Client Service and Operations Management with a Trust company, RIA (Registered Investment Advisor), Bank, or Wealth Management company
Write and submit reports to the General Manager in all matters of importance.
Manage relationships with service providers.
Director Of Client Services
By GemHarvest Executive Recruiting At Reston, VA, United States
Track record of superior client services skills, attention to detail, and time management
Provide excellent client experience for ultra-high net worth clients
Competitive compensation package including significant base salary, benefits, and bonuses
7+ years Financial Services, preferably RIA experience working with UHNW clients
Bachelor’s degree in Business, Finance, or a related field
Knowledge of Fidelity and Schwab custodial platforms a plus
Director Of Client Services
By Access Healthcare Services At Dallas, TX, United States
Excellent client relationship and process management skills.
Must have a minimum 10 years of revenue cycle management experience working in a global delivery model.
To collaborate with internal operations leadership, solution team and finance teams to develop and submit client value proposals.
Analytical and critical thinking skills.
Proven analytical and root cause analysis capabilities.
Excellent writing, communication skills and strong interpersonal skills.
Director Of Client Services
By WEX At United States
Maintain professional and technical knowledge of the offered services and configurations.
Proactively manage team resources and staffing needs by evaluating both current and future state needs against current capacity.
Assess and manage brokers/vendors relationship to build strong partnership and promote growing our existing and new client business.
Hold weekly team meetings with assigned Delivery Managers and Support Specialists to deliver company messages and gauge client statuses.
Be educated on internal product roadmaps and continuously assess client needs and feedback against service offerings.
Current processes and consulting client and internal team on best practices, alternative methods and unsupported tasks.
Executive Director Of Client Services
By Whitestone At United States
5+ years experience in a supervisory role
Experience in the promotional products industry is preferred, but not required
Ability to work in a remote environment with strong, reliable internet access
Medical, dental & vision benefits
Fun, progressive workplace and culture
5 years of service trip
Director Of Athletic Corporate Sales And Client Services
By Houston Christian University At Houston, TX, United States
A minimum of two years experience working in athletic sales and marketing either at the professional or collegiate level.
Responsible for soliciting new cash partnerships.
Responsible for achieving established sales goals and budgets.
Responsible for making cold calls & budget relieving trade sales presentations for HCU Athletics.
Responsible for overseeing, coordinating and executing corporate partnership fulfillment.
Responsible for working with Athletic Department to create and place partners’ signage/elements.
Sr. Director, Client Services
By Healthmine At United States
Act as the liaison between customer and internal operations, product, development and finance.
12+ years of relevant experience, including managing several clients and leading teams, preferably in the health/wellness space
Competitive base salaries, full benefits (medical, dental, vision), and company paid STD/LTD benefits.
100% remote work with semi-flexible schedules.
Lead assigned Client Services team members to meet Client Success pillars of revenue growth, client retention, and client strategy.
Assist the Growth team with prospective client sales support; collaborates to drive sales success.
Director Of Client Services
By GemHarvest Executive Recruiting At San Diego Metropolitan Area, United States
Track record of superior client services skills, attention to detail, and time management
Provide excellent client experience for ultra-high net worth clients
Competitive compensation package including significant base salary, benefits, and bonuses
7+ years Financial Services, preferably RIA experience working with UHNW clients
Bachelor’s degree in Business, Finance, or a related field
Knowledge of Fidelity and Schwab custodial platforms a plus
Director Of Client Services, Snf
By Corridor At United States
Strong organizational skills must include prioritizing, planning, follow through, multitasking and time management.
Keeping current on company activities, industry trends & learning management system (LMS) functionality.
Communicate to management the status of leads and outcome of sales process
Strong written and oral communication skills, including telephone-based, consultative selling skills and well-developed presentation skills.
Strong analytical, problem solving, and negotiation skills.
Respond to requests for information and answer questions regarding Corridor’s SNF Billing Services.

Are you an experienced professional looking to take your career to the next level? We are looking for a Director of Client Services to join our team and lead our client services team to success. As the Director of Client Services, you will be responsible for managing client relationships, developing strategies to increase customer satisfaction, and ensuring that our clients receive the highest quality of service. If you have a passion for customer service and are looking for an opportunity to make an impact, this is the job for you!

Overview:

The Director of Client Services is responsible for managing the client services team and ensuring that the team provides excellent customer service to clients. The Director of Client Services is also responsible for developing and implementing strategies to improve customer service, as well as developing and maintaining relationships with clients.

Detailed Job Description:

The Director of Client Services is responsible for leading the client services team and ensuring that the team provides excellent customer service to clients. The Director of Client Services is also responsible for developing and implementing strategies to improve customer service, as well as developing and maintaining relationships with clients. The Director of Client Services is also responsible for managing client accounts, resolving customer service issues, and providing feedback to the team.

What is Director Of Client Services Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to manage multiple projects and prioritize tasks
• Strong problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of business processes and procedures

What is Director Of Client Services Job Qualifications?

• Bachelor’s degree in business, marketing, or a related field
• 5+ years of experience in customer service or a related field
• Experience in managing client accounts and resolving customer service issues
• Experience in developing and implementing customer service strategies

What is Director Of Client Services Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of business processes and procedures

What is Director Of Client Services Job Experience?

• 5+ years of experience in customer service or a related field
• Experience in managing client accounts and resolving customer service issues
• Experience in developing and implementing customer service strategies

What is Director Of Client Services Job Responsibilities?

• Lead the client services team and ensure excellent customer service
• Develop and implement strategies to improve customer service
• Develop and maintain relationships with clients
• Manage client accounts and resolve customer service issues
• Provide feedback to the team
• Monitor customer service metrics and report on performance
• Ensure compliance with customer service policies and procedures