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Digital Marketing Manager, Direct Response
Company | Americares |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Non-profit Organizations |
Expires | 2023-07-03 |
Posted at | 11 months ago |
Position Title: Digital Marketing Manager
- Review and edit campaign copy to align with fundraising best practices and Americares messaging guidelines.
- Manage creative and technical implementation of robust schedule of email marketing and paid digital advertising campaigns and meet key dates for deliverables across Direct Response and Integrated Marketing
- Drive content/story sharing across departments and obtain requirements from vendors
- Collaborate with internal web team on donation page optimization, homepage banners and other website content to drive revenue and donor acquisition
- Track expense across campaigns and channels with an eye for efficiency
- Review materials including but not limited to verifying production specs, proofreading copy for accuracy, and checking photo releases
- Coordinate with agencies and internal stakeholders to write creative briefs which set strategies to achieve campaign goals and objectives
- Route campaigns for internal approval, relaying feedback to agency
- Establish and maintain email marketing calendar for use across multiple departments
- Become knowledgeable user of donation page platform (Classy) and email platform (Sales Force Marketing Cloud), serving as subject matter expert to Development team
- Coordinate with Donor Relations and Database Manager ensure accurate data syncs between Sales Force Marketing Cloud and CRM (donor database)
- Monitor email trends to maintain pristine deliverability scores and domain reputations for all email programs
- Coordinate with agency to establish regular cadence of quarterly (or other frequency) results review/future planning sessions
- Conduct campaign closeouts by reporting out final metrics across Development including test results, key lessons learned and takeaways
- Maintain weekly reporting mechanisms to track campaign and program KPI’s and monitor expense and revenue, regularly reporting out to supervisor
- Other duties as assigned
- Manage weekly status meetings with agency and key internal stakeholders
- Attend cross-department meetings to ensure cross-collaboration on fundraising campaigns and sync deadlines
- File key documents in SharePoint location to maintain accurate and thorough program documentation
- Capture meetings notes and follow up on action times
- Review and approve vendor invoices, elevating to supervisor as necessary
- You have advanced organizational skills as evidenced by clear filing systems of relevant work documents, creation of schedules and project status reports, meeting deadlines and managing many competing priorities
- You have strong project management skills with the ability to manage multiple projects involving various stakeholders from beginning to end
- You understand the principles of direct response fundraising or are willing to learn
- You have US work authorization (required)
- You have training in Google Analytics (preferred, but not required)
- You have 1-3 years of experience in digital marketing and/or fundraising
- You have knowledge of best practices for email design and messaging
- You have familiarity with Basecamp or other project management tools (preferred, but not required)
- You are an analytical thinker and problem solver with the ability to interpret data and make recommendations
- You have experience with Sales Force Marketing Cloud or other email/digital marketing platforms
- You have exceptional written and oral communication skills
- Leadership
- Problem solving
- Teamwork and conflict resolution
- Communication
- Equity and inclusion
- Ownership and results
- Prioritization
- Video interview with team (approximately 2 hours)
- Interview with People and Talent (45 minutes)
- Background check and onboarding
- Offer!
- Video interview with SVP & Chief Development Officer (30 minutes)
- References
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