Digital Coach Jobs

Position Summary
World Learning is seeking five coaches to provide both 1:1 and small group support for 100
undergraduate students (junior-level). These students are passionate about public service and
will be engaging in a summer work-travel experience. Coaches will provide feedback and
guidance as students plan this experience, which could include locations domestically,
internationally, or both.
The goal for this individualized and small group support is to guide students in identifying the
public service issue area they will focus on, selecting communities and locations for travel,
mapping out key organizations, establishing achievable learning outcomes, and sharing
approaches to communication for securing opportunities. This includes providing feedback on
their planning templates, which may require regular revisions and updates until each
submission meets established standards.
Time Commitment and Compensation
This position requires an average of 5 hours per week between September 18, 2023 - May 31,
2024, including established weekly office hours for individualized student support and planned
group support via \"neighborhoods.\"
Note: Weekly hours may fluctuate due to the free-flow nature of Office Hours, however,
coaches should expect the busiest period of the year to fall during January and February, 2024
when students' planning template submissions are due. (Average of 3-5 hours per week, not to
exceed 15 hours per week during busy weeks.)
This position is remotely based, includes an hourly compensation rate of $15\/hour or the
minimum wage in their state or city (whichever is higher), and does not include benefits.
Responsibilities
Online Facilitation

• Coach students on behavioral challenges within the program community and mediate disagreements and conflicts;
• Facilitate small group support through virtual \"Neighborhoods,\" fostering healthy dialogue, and supporting diverse group cohesion and varied learning styles;
• Hold weekly office hours from September 2023 to May 2024 to provide one-on-one guidance and advising for students as needed;
• Other duties as assigned.
• Create and maintain a positive and inclusive digital learning community;
• Update Program Manager and other Digital Coaches regularly on interaction with students using online communication tools;
• Support students with plans for their summer work-travel experience. Administrative
• Facilitate dialogue discussions and group planning sessions with students through synchronous online video conferencing;
• Help students troubleshoot technology issues to ensure program engagement;
• Facilitate synchronous and\/or asynchronous online discussions for a neighborhood of approximately 20 students;
• Support students on areas of concern with logistics, decision making, goal-setting, wellbeing and\/or setting achievable goals;
• Respond within 2 business days to student's posts\/communications);
• Review students' work on summer work-travel planning templates and provide constructive feedback;
• Submit weekly timesheets; and
• Create weekly icebreaker activities with check-in questions. Participant Support
• Participate in weekly (or bi-weekly as directed) check-ins with Program Manager and other Digital Coaches;

Minimum Required Qualifications

• At least 21 years of age (applicants must be 21 or older prior to the start of employment);
• Familiarity with or proficiency in Slack, Zoom, Google Docs; and
• Experience facilitating discussions on online platforms;
• Experience working with undergraduate students attending U.S. colleges or universities
• Experience facilitating dialogue and leading conversations among student groups;
• Ability to take initiative, be creative, flexible, and work independently and with a team;
• Superior interpersonal, cross-cultural, organizational, and time-management skills;
• Familiarity with The Experiment Digital and\/or World Learning Youth Exchange programs;
• Reliable Internet access;
• Ability to work effectively under pressure and meet deadlines; and
• Experience working with students of diverse cultural backgrounds;
• Proven written and oral communication skills;
• Fluency in English required. Preferred Qualifications
• Comfort using technology and digital tools, and the ability to learn new tools quickly;

Vaccination is strongly recommended for all employees in our U.S. offices except for those receiving medical or religious exemptions. If boosters are subsequently recommended by the Centers for Disease Control and Prevention (CDC) then employees and faculty will be recommended to receive the booster within thirty (30) days of their eligibility.
Benefits
World Learning provides a comprehensive and competitive benefits package that includes: medical, dental, vision, FSA\/HRA, Life\/AD&D, Short Term\/Long Term Disability, EAP, Parking and Transit, 403 (b) retirement plan for full-time and eligibile part-time employees.
The World Learning Inc. Family
For more than 90 years, World Learning Inc. is a thriving global organization made up of The Experiment in International Living, the nation's most experienced provider of international education through exchanges for high school students; School for International Training, offering accredited undergraduate study abroad programs through SIT Study Abroad and internationally focused master's degrees through SIT Graduate Institute; and World Learning, a global development and exchange nonprofit organization.
World Learning | worldlearning.org
World Learning has worked to create a more sustainable, peaceful, and just world. World Learning's education, development, and exchange programs help people find their voices, connect with their communities, strengthen the institutions that form the backbone of a democratic society, and build relationships across cultures. With World Learning's support, these emerging leaders tackle critical global issues like poverty, conflict, and inequality.
The Experiment in International Living | experiment.org
The Experiment in International Living is the nation's most experienced provider of international education through exchanges for high school students. For more than 90 years, The Experiment has empowered young people to step off the beaten path, experience the world as a classroom, immerse themselves fully in another culture, and build the knowledge and skills needed to confront critical global issues.
SIT | sit.edu
School for International Training (SIT) was founded in the early 1960s as a training center for the first Peace Corps volunteers. For nearly 60 years, SIT has prepared students to be effective changemakers and global citizens through experiential education focused on the world's most critical global issues. SIT Study Abroad offers accredited summer and semester undergraduate programs in Africa, Asia and the Pacific, Europe, Latin America, and the Middle East, as well as comparative programs on multiple continents. SIT Graduate Institute offers global and hybrid certificates, master's, and doctoral degrees.
An organizational commitment to diversity, equity, inclusion, and access.
We are a globally diverse community of staff, faculty, board members, alumni, students, and participants who believe that inclusive and equitable practices are at the heart of a peaceful and just world. Each of us strives to honor diverse voices and lived experiences, examine our own biases and privileges, actively work to address inequities in our structures, and foster a community of open dialogue. We are committed to acting with accountability, transparency, reciprocity, authenticity, and empathy.
World Learning is an equal employment opportunity\/affirmative action\/veterans\/ADA employer, committed to increasing the diversity of its workforce.