Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Desktop Support Technician I
Recruited by Inari Medical 8 months ago Address Irvine, CA, United States
Desktop Support Technician Jobs
Recruited by Spaghetti Networks 8 months ago Address Campbell, CA, United States
Desktop Support Technician Jobs
Recruited by Select Source International 8 months ago Address Petaluma, CA, United States
Computer Support Technician I
Recruited by Los Angeles Superior Court 8 months ago Address , Los Angeles, 90012 $59,873 - $74,381 a year
Customer Support And Events Specialist
Recruited by GrowthDay 8 months ago Address Los Angeles Metropolitan Area, United States
Desktop Support Representative I
Recruited by SchoolsFirst FCU 9 months ago Address , Riverside, 92507 $24.66 - $35.75 an hour
Desktop Support Specialist Jobs
Recruited by Digital Dhara 9 months ago Address San Diego, CA, United States
Desktop Support Administrator I
Recruited by Ingenium Schools 9 months ago Address Compton, CA, United States
Desktop Support - Level I
Recruited by Grapevine MSP Technology Services 9 months ago Address Santa Maria, CA, United States
Associate Desktop Support Technician
Recruited by Riverside Medical Clinic 9 months ago Address , Riverside, 92506 $26.11 - $37.86 an hour
Senior Desktop Support Technician
Recruited by University of California, Riverside 9 months ago Address , Riverside, 92521 $71,585 - $123,239 a year
Desktop Support Specialist Jobs
Recruited by LeadStack Inc. 9 months ago Address El Dorado Hills, CA, United States
Desktop Support L1 Jobs
Recruited by Iron Systems 9 months ago Address , San Francisco, Ca
Desktop Support Specialist Jobs
Recruited by The MSM Technology Group 9 months ago Address Los Angeles, CA, United States
Desktop Support Admin Jobs
Recruited by SysMind 9 months ago Address Carlsbad, CA, United States
Desktop Support Engineer Jobs
Recruited by JobBiba 9 months ago Address Carlsbad, CA, United States
Desktop Support Engineer Jobs
Recruited by Raas Infotek 9 months ago Address San Francisco Bay Area, United States
Desktop Support Specialist Jobs
Recruited by Pomona College 9 months ago Address Claremont, CA, United States
It Desktop Support Specialist
Recruited by Aditi Consulting 10 months ago Address San Francisco Bay Area, United States
Desktop Support Technician – Entry Level 1 (Windows & Mac)
Recruited by New Era Technology 10 months ago Address Milpitas, CA, United States
Desktop Support Technician Jobs
Recruited by Reqsta 10 months ago Address San Jose, CA, United States

Desktop Support Technician Jobs

Company

Building Material Distributors, Inc.
Address , , Ca
Employment type FULL_TIME
Salary
Expires 2023-06-17
Posted at 1 year ago
Job Description
  • Taking phone, e-mail and incident requests from the defined end user community who require computer or systems assistance. This includes receiving, prioritizing, documenting, and actively resolving end user help requests.
  • Providing escalated technical support for Desktop technicians, provide necessary training and assisting with knowledge gathering to ultimately resolve end-user and customer requests in a timely fashion.
  • Create a positive working atmosphere for employees and customer support to exceed in all areas of support
  • Work directly with customer to fully understand expectations for projects, deliver results and maintain a clear line of communication
  • Install, configure, and troubleshoot software and peripherals with end-users systems
  • Record, track, and document incident requests, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
  • Escalate and work within defined process to provide timely customer support and escalate appropriately to departments
  • Execute other assigned tasks as delegated by appropriate management team
  • Assist where necessary onboarding of staff.
  • Administer VoIP phone systems.
  • Assist with rollouts of new technologies where required.
  • Provide assistance to team where necessary.
  • Provide endpoint device support where necessary.
  • Coordinate and manage projects as required with minimal supervision and guidance, including vendor deliverables, timelines and coordination of internal teams.
  • Performs additional duties as required and requested

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

BMD, Inc and Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. BMD, Inc makes hiring decisions based solely on qualifications, merit, and business needs at the time.