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Desktop Support || Memphis, Tn (Onsite) || Contract ||

Company

Excelon Solutions
Address Memphis, TN, United States
Employment type CONTRACTOR
Salary
Expires 2023-08-18
Posted at 9 months ago
Job Description

Job Title - Desktop

Location – 2168 Frisco AvenueMemphis, TN-38114

–

Must to have:-

  • Experience in data center management (maintenance, equipment removal, IMAC).
  • Must be a person with good organization, to follow up on their tickets, coordinate scheduled activities, assist with change requests, generate process documentation.
  • 2+ years’ experience with end user support, Desktop, Laptop, Printers, VC Rooms, Mobile
  • Must be available to work afterhours, during weekends, holidays, etc.
  • Structured cabling notions.
  • English mandatory.
  • Experience with management
  • Minimum High school Diploma.
  • Experience in tickets managements, requirements.
  • Focus on customer service.

Good to have:-

  • Structured cabling notions
  • Basic to intermediate networking knowledge (have certification or training)
  • Experience in change requests.
  • Basic knowledge of Windows servers
  • ITIL desirable experience or certification
  • Notions of virtualization environments