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Onsite Technical Support Jobs

Technical Support Executive Jobs
By Litera At United States
Manage customer/prospective customer relationships effectively
Manage multiple assignments in a fast-moving environment and work effectively with a team
Experience with .Net, SQL, and/or Linux
Basic knowledge of IIS, DNS, DHCP, SCCM, VMware, Active Directory
Ability to perform remote troubleshooting
Experience with legal documents, processes, or software preferred
Onsite It Support Specialist
By Atos At United States
Good Capacity Management experience in analyzing the capacity and reporting
Experience in Windows Patching Process, Vulnerability Management.
Working experience in vRealize Automations and VMware Log Insight Manager
Good knowledge and hands on experience in P2V/V2V tools like Platespin, VMware Converter and Nutanix Move (formerly Xtract).
Excellent knowledge & Experience in group policies, Login Scripts and troubleshooting & implementation.
Mandatory Hands on Experience in Windows OS and Hardware certification.
Remote/Onsite It Support Specialist
By Miles IT At , Austin $35,000 - $75,000 a year
At least 1 year of experience working in an IT role
Excellent communication skills and professionalism
Certifications such as A+, CCNA, etc.
Experience providing IT Support for businessesBOUT THE IT SUPPORT TEAM
You want to work somewhere fun with helpful co-workers and accessible leaders and managers.
Experience providing IT Support for businesses
Technical Support Officer, Mcgl
By Jhpiego At Washington DC-Baltimore Area, United States
Take lead in knowledge management for PMH, including tracking and updating the literature as it is published and sharing with team.
Support select communications/knowledge management tasks, including managing the COP platform, listservs, tracking email campaigns, updating resources and tracking new memberships and.
Ensures knowledge management is maintained for all portfolios.
Communicate important management-related information (deadlines, new processes, etc) to technical teams and partners
Supports partner communication and management; including consistent engagement to keep partners updated, share documents/learning and identify areas for future collaboration.
Understanding of basic financial management principles and budgeting.
Technical Support Enigneer Jobs
By Serrala At , Remote
Experience in document capture and/or content management systems such Brainware, Kofax, or Captiva
Escalate to the appropriate management level when SLA thresholds are violated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Update, maintain, and administer the Support Center Knowledge Base
Manage the entire service request process ensuring adherence to SLA
Manage support communications for/to all third-party vendors for their solutions to ensure prompt customer technical support to the customer
Remote/Onsite It Support Specialist
By Miles IT At , Raleigh, Nc $35,000 - $75,000 a year
You want to work somewhere fun with helpful co-workers and accessible leaders and managers.
At least 1 year of experience working in an IT role
Excellent communication skills and professionalism
Certifications such as A+, CCNA, etc.
Experience providing IT Support for businesses
You love Helping People Accomplish More through supporting IT systems.
Client Support Associate (Onsite)
By Weedmaps At Irvine, CA, United States
Administrative changes in Account configuration management tools
Experience working in Google Ad Manager or other ad servers
Manage Ad campaign set up and asset collection
0-2 years of experience in a B2B software support role
1+ years of experience in a technical support role
Exceptional written & verbal communication skills
Technical Support Employee Jobs
By Golden Entertainment, Inc. At Las Vegas, NV, United States
Informs department management if work orders are not completed in a timely manner or to the satisfaction of the requestor
Previous experience providing outstanding guest service skills over the telephone
Provides great guest service skills to guests and fellow associates in a professional manner at all times
Previous dispatch experience using a work order system preferred
Previous experience working in an Engineering/Facilities environment preferred
Receive phone requests for service and/or repairs from guests and internal departments
Lead Technical Support Technician(Onsite)
By Prudent Technologies and Consulting, Inc. At Houston, TX, United States
Utilize knowledge bases and other resources to find solutions and workarounds.
Act as a subject matter expert in specific areas and provide knowledge transfer to other team members.
Handle more advanced technical issues that cannot be resolved at the tier 1 level.
Investigate and troubleshoot complex technical problems reported by customers.
Collaborate with Tier 3 and Tier 4 technicians to resolve escalated issues.
Install, configure, and maintain software and hardware components.
Patient Support Specialist Hybrid/Onsite
By KellyConnect | Contact Center Solutions At Horsham, PA, United States
Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements
Strong financial management skills to reconcile receipts for patient reimbursement
Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system
Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards
Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource
Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program
Technical Support Jobs
By Loxone At Philadelphia, PA, United States
Electrical / Network / Programming skills
Benefits include 401k, medical, dental and PTO
Assisting partners (electrical contractors, system integrators) in project design and execution through phone, video and email support
Onboarding new Loxone partners to make them comfortable with the products
Regularly connect with partners to build a trusting relationship with the Loxone brand
Increasing revenue with the existing Loxone partner network by understanding your partners’ business
Tier 3 Support Technician(Onsite)
By Prudent Technologies and Consulting, Inc. At Houston, TX, United States
Utilize knowledge bases and other resources to find solutions and workarounds.
Act as a subject matter expert in specific areas and provide knowledge transfer to other team members.
Handle more advanced technical issues that cannot be resolved at the tier 1 level.
Investigate and troubleshoot complex technical problems reported by customers.
Collaborate with Tier 3 and Tier 4 technicians to resolve escalated issues.
Install, configure, and maintain software and hardware components.
Apprentice, Technical Support Jobs
By Center for Justice Innovation At New York, NY, United States
Excellent analytical, judgement and problem-solving skills;
Strong verbal and written communication skills;
Ability to prioritize and manage multiple streams of information and tasks;
Responsibilities include but are not limited to:
Shadow technicians to learn and apply troubleshooting for common tech issues and requests;
Prepare and image desktops and laptops;
Desktop Support || Memphis, Tn (Onsite) || Contract ||
By Excelon Solutions At Memphis, TN, United States
Experience in tickets managements, requirements.
Experience in data center management (maintenance, equipment removal, IMAC).
ITIL desirable experience or certification
Basic to intermediate networking knowledge (have certification or training)
2+ years’ experience with end user support, Desktop, Laptop, Printers, VC Rooms, Mobile
Basic knowledge of Windows servers
Technical Support Jobs
By Sintra Technologies Inc At United States
Fresher with the below skills knowledge or 1-3 years experience would be great!
Must have skills: à JavaScript, Node.JS, Linux Operating System
1) Basic Audio & Video codecs
5) Networking is a Plus
6) SOC compliance and TLS would be a good to have
Technical Support Officer - Jobs
By TheHiveCareers At United States

DESIRED ATTRIBUTES AND BEHAVIOURAL COMPETENCIES

Technical Support Jobs
By Stellar Professionals At Richmond, VA, United States
Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management.
Experience in continual service improvement initiatives, project management, project coordination, governance, and risk management.
Bachelor's degree in an Information Technology related discipline work experience may meet this requirement
Experience leading meetings, collecting requirements, finding solutions, escalating issues, researching issues and solutions.
Certified Data Management Professional (CDMP) - Associate or Above
General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings, etc.
Technical Support Jobs
By NOVALINK SOLUTIONS LLC At Phoenix, AZ, United States

Diagnose and resolve software and hardware incidents, including operating system and a wide range of software applications. Take ownership of issues by carrying out problem analysis to implement ...

Urgent Hiring :: It - Customer Technical Support Representative 4 :: Onsite Role
By InfiCare Staffing At Raleigh, NC, United States
Support various Tier 1 platforms as directed by management/team lead(s).
Live Chat and/or any Customer Relationship Management (CRM) software tools.
Candidates must have Microsoft Office product knowledge and trouble shooting skills, to include:
Ensure that end-user problems are resolved within Service Level Agreement (SLA) parameters set by managers/team leads.
May hold entry level certification(s) in field of work.
Possesses the ability to successfully manage and prioritize concurrent task, i.e., handling three chat sessions at one time.
Technical Purchaser (100% Onsite - Nyc - Up To $90K)
By LHH At New York City Metropolitan Area, United States
Expert knowledge and skills with data entry, internet, spreadsheets, and word processing, specifically with Microsoft Word and Excel and PowerPoint
Support other initiatives/activities as directed by senior management
Perform tasks after hours, on weekends, and as required by management and supervisory staff
Organize workload efficiently, meet tight timelines, solve problems effectively, and accurately perform duties and with input and follow-up from management
Manage vendor relationship - prepayment, invoices processing, credit payments, and on-time delivery of orders
Maintain IT Staff Calendar and performs IT Department timekeeping responsibilities

Are you looking for an exciting and challenging job in technical support? Join our team and help our customers solve their technical problems! We offer onsite technical support, competitive pay, and a great work environment. Come join us and make a difference!

Overview of Onsite Technical Support Onsite Technical Support is a job that involves providing technical assistance to customers onsite. This may include troubleshooting hardware and software issues, setting up and configuring systems, and providing technical advice and support. The Onsite Technical Support role requires excellent customer service skills, as well as a strong technical background. Detailed Job Description of Onsite Technical Support Onsite Technical Support is responsible for providing technical assistance to customers onsite. This may include troubleshooting hardware and software issues, setting up and configuring systems, and providing technical advice and support. The Onsite Technical Support role requires excellent customer service skills, as well as a strong technical background. The Onsite Technical Support role may also involve providing training and support to customers, as well as providing technical support to other departments. Job Skills Required for Onsite Technical Support
• Excellent customer service skills
• Strong technical background
• Ability to troubleshoot hardware and software issues
• Ability to set up and configure systems
• Knowledge of computer networks and systems
• Knowledge of operating systems and software
• Knowledge of computer hardware
• Ability to provide technical advice and support
• Ability to provide training and support to customers
• Ability to provide technical support to other departments
Job Qualifications for Onsite Technical Support
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Knowledge of computer networks and systems
• Knowledge of operating systems and software
• Knowledge of computer hardware
Job Knowledge for Onsite Technical Support
• Knowledge of computer networks and systems
• Knowledge of operating systems and software
• Knowledge of computer hardware
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of computer security principles
Job Experience for Onsite Technical Support
• At least two years of experience in a technical support role
• Experience troubleshooting hardware and software issues
• Experience setting up and configuring systems
• Experience providing technical advice and support
• Experience providing training and support to customers
• Experience providing technical support to other departments
Job Responsibilities for Onsite Technical Support
• Troubleshoot hardware and software issues
• Set up and configure systems
• Provide technical advice and support