Delivery Engagement Manager Jobs

At Instabase, we're passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured data problems in their industry. With customers representing some of the largest, and most complex institutions in the world, and investors like Greylock, Andreessen Horowitz, and Index Ventures, our market opportunity is undeniable.

Instabase is a remote company rooted in flexibility. Employees can choose to work from one of our global offices in Menlo Park, New York, London, or Bangalore, fully remotely, or a mix of the two. At the center of our value proposition is our people, and we've built a fearlessly experimental, endlessly curious, customer focused team who together, are fundamentally changing how developers build and distribute intelligent business applications.

Instabase is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

As a Delivery Engagement Manager, you will drive the successful execution of projects across our customer base. You will own the entire project lifecycle, including scoping, planning, delivery, and close out. Through collaboration with customer resources and internal stakeholders, you will ensure project deliverables exceed customer expectations while adhering to Instabase delivery process and standards. Additionally, you will have the opportunity to improve delivery methodologies and processes of the practice that will help make customers successful

What You’ll Do

• Track project budget, expenses, and resource utilization, ensuring adherence to financial constraints and identifying areas for optimization.
• Conduct regular project status meetings, prepare progress reports, and effectively communicate project updates to stakeholders, ensuring transparency and visibility.
• Develop detailed project plans, including resource allocation, task breakdowns, and timelines, and monitor progress throughout the project lifecycle.
• Collaborate with client business teams, engineers, third-party partners, QA Teams, internal cross functional teams, go-to-market teams to ensure customers receive maximum value
• Foster a collaborative and positive team environment, promoting knowledge sharing, skill development, and cross-functional collaboration.
• Lead large scale projects through scoping, planning, development, launch, stabilization, debrief facilitation, and close ensuring timely and successful completion while meeting quality standards
• Provide leadership and guidance to project teams, facilitating effective communication, resolving conflicts, and ensuring alignment with project goals.
• Identify opportunities for process improvement and implement best practices to enhance project delivery efficiency and effectiveness.
• Manage project risks, issues, and dependencies, implementing mitigation strategies as necessary to minimize impact on project deliverables.

About You

• Track record of designing and executing large scale technology transformation projects / programs from start to finish with strong prioritization and time management skills
• Professional certifications such as Project Management Professional (PMP) or Agile certifications (e.g., Certified ScrumMaster) are a plus.
• Technical background or understanding of software development lifecycle (SDLC) including familiarity to software frameworks, infrastructure technologies is a plus
• Experience estimating effort and scope for services
• Demonstrated negotiation, conflict management, escalations, executive communication, and leadership skills
• Ability to work effectively in a fast-paced, high energy, team-oriented environment handling multiple project simultaneously
• Exceptional communication and interpersonal skills, with the ability to effectively interact with Director+ stakeholders internally and externally
• Have experience working on successfully delivering projects for financial institutions and having been involved from planning to Production go-live.
• Strong problem-solving and decision-making skills, with a keen attention to detail and the ability to navigate complex situations
• Knowledge of Agile methodologies and experience with Agile project management tools is highly desirable

The base salary range for this role is $125,000 to $160,000 + bonus, equity, and US benefits. The actual pay may vary based on factors such as location, experience, and skills.

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